Overall the lobby, kitchen area and room were noticeably clean. Most of the staff were pleasant however there were others who where viewed as displeased with our arrival as minority visitors. My colleague and I traveled to the area to participate in a 4 day training, but decided to leave early due to the uncomfortable air and unspoken behaviors of some employees. Given the pungent smell in the area, there appeared to be a humidifier in the room. After the second day it stopped working and we had to empty out the accumulated water in the tank. Also after the first day, a request for housekeeping was made. Despite housekeeping noting they cleaned the room, no one visited to provide a change of towels or change the linens. We were highly disappointed in our stay at this Best Western and an email was forwarded to management as a result.
Katrina
Katrina,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Just as expected and the reviews say
Service was good, breakfast was awesome. It was good for a one night stay. Place is clean but dated and smelled a little musty.
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 8 日
I would pass on this hotel
The room was full of ants, bathroom dated with cracked walls, they charge extra for checking out minutes after 11am. The communication between staff is horrible. I would never stay again.
Nicole
Nicole,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
Brendan
Brendan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Cassandra
Cassandra,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Christine
Christine,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Great hotel
Great hotel. Excellent and friendly staff. Very clean and everyone was courteous
Michael
Michael,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Great place to stay near Hershey
The hotel was clean and the staff was great. The breakfast was amazing! It's convenient to Hershey and nicer than the hotels in Hershey for a fraction of the price.
Frank
Frank,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Hotel great. Other guests not so much
Staff was excellent, breakfast was wonderful, beds comfortable, and room was very spacious. Only gripe would be other guests running down the halls in the middle of the night. This was a basketball team the first night and a baseball team the second. Other than other guests, our stay was well above the norm.
Peter
Peter,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 16 日
john
john,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Addriely
Addriely,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
We stayed for 3 nights and had no issues the whole time. Gym was excellent, one of the best I’ve been in at a hotel. Continental breakfast was amazing, they did not run out of food and it was good stuff!
Matthew
Matthew,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
This is our 5th or 6th stay at your hotel. Our parents live within 5 minutes drive and this is so convenient, it is also a very nice hotel.
SHARON
SHARON,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 27 日
It was a good stay the service was great but I had ppl kids knocking on my door late at night and playing football thru the halls
Davon
Davon,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
We were traveling with family - my sister and her kid, my parents, and myself and my kid... and when we went to check in, the lady told me they put our 2 rooms on 2 different floors - despite me having called immediately after booking online and specifically explaining the situation and requested rooms beside each other (or at least the same vicinity). Thankfully the lady was able to rectify this and we ended up with room across the hall from each other. Breakfast was great here too and despite the check in trouble, we did enjoy our stay here. I would stay again.
Tennesha
Tennesha,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Anwar
Anwar,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 20 日
We stayed in a family room. The beds were very comfortable. The room was clean, except the carpet felt tackey, maybe because the room was very damp. The only real complaints we had was the highway beside the hotel and the set-up of the bathroom. The tub and toilet were together behind a door. The sink was outside the door. There was nowhere to put your stuff while showering. And because the sink was separate from the shower area, there really was no privacy for changing. Breakfast was very good with a variety of food. Overall, it was a good stay.
Leila
Leila,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 8 日
It was only a 1 night stay and we were not in the room very long but it was very comfortable and clean. The bathroom was a little small. A large variety for breakfast and it was very good. Good coffee.
Natalie
Natalie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 5 日
Had no restaurant in or around it. The mattress were so hard.will not go back there for 300.00 a nite..
Marilyn
Marilyn,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 1 日
Terrible
Yamil
Yamil,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 1 日
Great customer service.
However my room smelled sooo bad. I couldn’t even breathe because the room smelled like someone was smoking cigarettes in the room. I asked for a dehumidifier which helped a little. But the experience was bad.