The hotel is clean and comfortable, yes, but the amazing staff is most remarkable. We encountered only two staff members during our stay and were left with the impression those two were, in fact, the only ones doing all the unending jobs required to keep the place functioning. Yet everything was perfect, and both were unfailingly cheerful and friendly and eager to help beyond their normal duties, hunting for a missing luggage cart and pointing me to the ice machine before I could ask for directions, for example. IU football priced us out of Bloomington and Columbus hotels, so we unhappily chose to stay here. We’re so glad we did and will return the next time we’re in the area! Thank you for all your hard work!