The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more.
The location of the property was very good.
candace
2 晚家庭旅遊
6/10
One, when we checked in they placed us on the 2nd floor. We filled a cart with our luggage. As we walked to find an elevator, we could not find one. I returned to front desk and they said they did not have an elevator. 2. The my gave my son and daughter a room on the first floor. Originally I requested non smoking. Their room reeked of smoke. When they asked to change rooms. The guy at the desk said the section they were in was smoking. 3. The pool had floaties, no chemicals, and was dimly lit so you could not see how filthy it was. 4. The fitness area was filthy also. The amount we paid was not worth it!! How they got a 4 star rating is beyond me!!
Lisa
2 晚家庭旅遊
4/10
They told me my booked room was a smoking room. I did not book a smoking room. They told me they would change me to a non-smoking room only if I paid an additional $110. I declined this obvious attempt to get more money out of me.
raymond
1 晚好友同遊
8/10
Easy check in and out.
Bathroom fan was dirty and lotion and shampoo were almost out.
AC didn’t get colder when I turned it down
Emily
1 晚商務旅行
10/10
Joani
2 晚商務旅行
8/10
S2nd time staying for business.
Terry
3 晚商務旅行
8/10
It as fine for business travel. Comfortable and offer breakfast.
Terry
2 晚商務旅行
10/10
Thomas
1 晚旅行
10/10
Andrea
1 晚旅行
4/10
Anthony
5 晚家庭旅遊
8/10
I was hesitant to book here based on the moderately positive reviews. The lobby was nice and the breakfast met my needs. The layout of the hotel was just very confusing and an elevator would have been nice. Around the staircases were pieces of random equipment covered by sheets.
I would not stay here again and unless I needed an affordable and easy place to stay.
To the hotel’s credit the description online was accurate and honest. And the hotel was located near where I was I going and close to downtown.
Andrew
2 晚好友同遊
8/10
Dennis
1 晚旅行
4/10
Ann
1 晚旅行
10/10
It’s not the fanciest or most up to date but the staff are always pleasant and accommodating and the rooms are clean and comfortable. We always stay here when we’re in town and have never been disappointed!
真實旅客
1 晚旅行
10/10
Derrick
1 晚旅行
10/10
It was an excellent stay all the staff were friendly and helpful and very accommodating. I highly recommend this hotel for anyone staying in the area
Travis
2 晚商務旅行
10/10
Very nice place to stay for the money.
Christopher
1 晚旅行
10/10
My husband and I have stayed here multiple times when we come to the Arcada for a show. The parking is great and the complimentary breakfast is nice.
Patti
1 晚旅行
10/10
Keshia
12 晚旅行
10/10
Robert
1 晚旅行
6/10
I didn’t have high expectations for my stay, but even those were not met. Checking in was fine. The room was in need of updating, but no big deal… TV didn’t work. No one to fix it since it was the weekend. Didn’t change rooms because of the hassle. The breakfast was a bad joke. Supposedly it started at 6am. At 615am I got thereto see the guy still setting up. Waffles (took 15 minutes to warm up. Plain white toast (no bagels, no danishes) and cereal.
Gregory
1 晚商務旅行
10/10
It was a clean room
Bed was firm enough. The only issue we had was turning on lights on one end of room
No big deal Mgmt said they will look into it. I would stay here again
Margaret M
1 晚旅行
10/10
Keshia
10 晚家庭旅遊
6/10
Ficamos 3 dias Hospedados e em nenhum desses dias tivemos limpeza no quarto .
Os travesseiros muito velhos com odor de muito usados .
Café da manhã nos 3 dias que ficamos serviram o mesmo cardápio .
Carpete dos corredores bem gastos , portas com ferrugem e algumas bem desgastadas .