The hotel itself was fine. Comfy bed and spacious room. But the woman at the front desk was especially helpful and pleasant.
Colleen
Colleen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Great stay in a pretty hotel into a nice city.
I did not knew Saint Charles before these two days. Great and elegant. The hotel corresponds to that. Clean, fantastic beds, pool in great conditions and a lot of bars and restaurants even a walking distance. Not all, but the absolute most of employees, very kind.
J
J,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Joseph
Joseph,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Modern, clean property, recently updated
This hotel is great, very modern and clean.
The value is excellent. My room was quiet and comfortable.
The staff was pleasant and attentive, the property has lots of parking, and the hotel is close restaurants.
It is easy to access downtown St. Charles from the hotel.
Kathryn
Kathryn,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 3 日
Hannah
Hannah,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Babu
Babu,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Eric
Eric,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Good location, but.....
To start...the place is quaint looking outside. However, the front desk was not staffed. I needed to use the desk phone and call the attendant who showed up about 10 minutes later....no apology. The room looked clean...just don't drop anything that causes you to see under the bed...yuk. Then there was the crazy druggy next door who I had the displeasure of being threatened by in the hallway. Other than that...a great overnight stay.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Terry
Terry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
A S
A S,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Nice place to overnight
Stayed a single night as part of a longer trip. Comfortable beds, armchair, USB ports on the bedside table—all pluses. Was a bit disappointed that there weren’t more protein options at breakfast.
Noreen
Noreen,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Hotel St Charles
Things were good but they need to do some deep cleaning.
Sheila
Sheila,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
Jon
Jon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Was there for a conference that I had to attend. Very quiet and nice. No elevator only stair access.
Robin
Robin,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Kristen
Kristen,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 23 日
Would not recommend in the summer
The room itself was decent, adequate for what i needed. The air conditioner did not however work on the hottest days of the year so far. I set the temp to 60 and the air barely ran and the room remained hot. I ended up requesting a fan for the 2nd night to be able to sleep. They said the air was working fine as it eould kick on for a out 3 minutes and shut off before cool.
stephanie
stephanie,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Conrad
Conrad,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 10 日
Close to many things St. Charles
The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more.
The location of the property was very good.
candace
candace,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
Don’t stay here
One, when we checked in they placed us on the 2nd floor. We filled a cart with our luggage. As we walked to find an elevator, we could not find one. I returned to front desk and they said they did not have an elevator. 2. The my gave my son and daughter a room on the first floor. Originally I requested non smoking. Their room reeked of smoke. When they asked to change rooms. The guy at the desk said the section they were in was smoking. 3. The pool had floaties, no chemicals, and was dimly lit so you could not see how filthy it was. 4. The fitness area was filthy also. The amount we paid was not worth it!! How they got a 4 star rating is beyond me!!
Lisa
Lisa,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 8 日
They told me my booked room was a smoking room. I did not book a smoking room. They told me they would change me to a non-smoking room only if I paid an additional $110. I declined this obvious attempt to get more money out of me.