My only thing is THERE IS NO ONE AT THE FRONT DESK...LIKE EVER.
I understand if people get busy and they need to step out...
However, put an electronic bell or buzzer, that people can use to alert you for service when you are away.
It's ANNOYING to have CONSTANTLY YELL for help at the front desk until someone comes.
MONICA
MONICA,7 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 5 日
No frills, no anything.
Since they built the casino in the area the prices of all the hotels has gone way up. We stayed here because the price was still reasonable. There are absolutely no frills. You get no breakfast you get one towel, one little bar of soap. The room smelled of cigarettes, and the decoration was stuck in the seventies. I am writing Extended Stay America off of my list
Eric
Eric,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Beth
Beth,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
curtis
curtis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Big quiet room but no amenities
The experience was one of contrasts. The room was spacious and quiet but also old and worn. The room included a kitchen but surprisingly no cookware. Only one waste basket in the room. The desk trim was falling off. But I slept well and the shower was great. No coffee maker, no breakfast but also no bowls or silverware in the kitchen. Overall it was worth the price but instead of amazing it was a little frustrating in lacking amenities available elsewhere for less.
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Shelter in a storm
We were camping but the Rockford area was being hit by bad thunderstorms and under a tornado watch so we needed a quick reservation and were fortunate that there was a room available. We were happy with the cleanliness and spaciousness! We didn’t bring any shampoo so we had to make do with the provided bar of soap but, one night only, not a problem.
We like a super soft bed and this one was quite firm (not rock hard). If we needed to stay a week here, we would have had some bad issues. If you like a firm mattress, you’re golden!
Jayne
Jayne,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Alicia
Alicia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
Basic, no frills stay. If you plan to use the kitchen being your own supplies. None are included. Otherwise the stay was good.
Andrea
Andrea,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 10 日
Brittney
Brittney,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Niecy
Niecy,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 19 日
Dale
Dale,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 15 日
Kim
Kim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Daryl
Daryl,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 12 日
Good for the money
There for a basketball tournament. Things were clean, and as pictured. Had to ask for more towels, but was able to get them. Was late checking out but no hassles.
Amber
Amber,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Phellanesice
Phellanesice,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Andrea
Andrea,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 2 日
Front desk closes at 10pm. If you show up after that, it’s a hassle to get in to the building and to check in.
Greg
Greg,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Very accessible.
Nelson
Nelson,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Curtis
Curtis,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Curtis
Curtis,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Good
Aldo
Aldo,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 6 日
The staff that checked me in didn't even read the reservation. She talked so fast it was hard to understand her. After she gave me the keys that said 321, I asked her was this on the 1st floor? No on the third floor. She then finally read the reservation and she said that she could possibly fix it. I just took the keys and went out to my car. The Room was too warm 77 degrees and did not cool down. No coffee for in the morning. Will never stay there again.
Anthony
Anthony,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 31 日
Check in was weird, there was no one there. We waited for approximately 10 minutes then used the lobby phone to finally call the front desk and ask for someone to come and he finally did. There were other people that said they had waited for almost 15 minutes before us and even started calling out and looking around for someone and no one ever came for them. The smell in the room and hallway was really strange too. There were Skittles on the carpet in the room next to the bed. The toilet would rock and bang against the wall everytime we sat down and the shower head was leaking and spraying sideways out of the shower. There were also no amenities in the room, shampoo, conditioner etc but we asked for some and they did give it to us. Other than that, the room was big and spacious and the hotel was quiet. And there is a LOT of eating and shopping options in the area which was so nice.