The housing keeping staff are warm.
However, the staff at the reception counter and the bell boys during check-in and during our stay were not warm and not friendly, not feeling a sense of guests. Same comment on the female staff of the Early Edition Espresso Bar (Men staff are warm).
Besides, my daughter needs to use crutches to walk but no staff helped open the heavy entrance glass door for her when she entered and left the hotel during our 7-day stay.
Unlike our stay in other countries, there are no free late check-out. Every hour of late check out incurs extra charge.
Yuen Wah
Yuen Wah,7 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2023年2月6日
前台一問三不知,早上十點叫清潔房間到下午三點還沒清潔這完全是行政的失敗。
Tin sang
Expedia 真實旅客評語
8/10 非常好
2022年3月4日
Peng
Peng,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年1月26日
Jenny Man Ching
Jenny Man Ching,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年1月25日
簡潔、周到、方便
Jenny Man Ching
Jenny Man Ching,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
It was great
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
We enjoyed this hotel as a family of 4. It was a large room for NYC standards. Easy location for the touristy things. We were able to walk to Bryant Park, Rockefeller plaza, Times Square. They do charge a $40 resort fee I didn't know about until check in. We were able to check in early, for $50. A parking garage was directly across the street and made for convenient parking.
Elizabeth
Elizabeth,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Jacob
Jacob,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
It was a quaint hotel very central in the city. Could walk to most places .. room was updated clean & pleasant. Service in all parts was friendly & quick
Gilza
Gilza,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Mark
Mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Céntrico en NYC !
El hotel está bien ubicado, céntrico, el baño muy pequeño pero aceptable
Maria A
Maria A,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Amazingly friendly and welcoming staff...from the valet to front desy to baristas. Nice view but the one window was filthy and splattered with paint. There were a few icky stains on carpet. I still would return. Great rate and easy and inexpensive upgrade.
chris
chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Staci
Staci,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
We had a wonderful trip and the people at tge hotel were friendly and accomodating
Philena
Philena,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Sarah
Sarah,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Tarakkumar
Tarakkumar,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
No view available
The only window in the room was closed by a construction on the front of the hotel. It is a shame not to have had the view offered by the window available.
Oscar
Oscar,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Aliesha
Aliesha,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月21日
Isis
Isis,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月18日
Hector
Hector,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月17日
Amie
Amie,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Great customer service
Jacob
Jacob,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
We would stay again
Our stay was excellent! Location is a reasonable walk to Time Square and Central Park-we did take transportation to Battery area though. The staff was happy and friendly. We had a small issue with the room getting too hot and they came right away to fix it. The hotel has beautiful charm and character. Our room was spacious for what we expected from NYC.