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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Batavia family-friendly hotel with water park

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Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

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Interior
Restaurant
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Lobby
Experience the perfect blend of relaxation and excitement at Quality Inn & Suites Palm Island Indoor Waterpark. Take advantage of free continental breakfast, unwind at the bar or in the arcade/game room, and enjoy quality time with family by the children's pool with a waterslide. With multilingual staff and free WiFi, this hotel has everything you need for a fun-filled stay.

Reviews

5.0 out of 10

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Free breakfast
  • Pet friendly
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Water park
  • Waterslide
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$73 nightly
The total price is $81
Oct 7 - Oct 8
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Double Beds, Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Private bathroom
  • 24 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Private bathroom
  • 24 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Free breakfast
  • Pet friendly
  • Free parking
6.6 out of 10, 1,002 reviews
$75 nightly
The price is $83
Sep 14 - Sep 15
Total with taxes and fees
FairBridge Inn & Suites Batavia - Darien Amusement Park
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About the neighborhood

Map
8250 Park Rd, Batavia, NY, 14020

What's nearby

  • Palm Island Indoor Waterpark - 5 min walk - 0.5 km
  • Batavia Downs Casino - 18 min walk - 1.5 km
  • United Memorial Medical Center - 4 min drive - 2.9 km
  • Rochester Regional Health - 4 min drive - 2.9 km
  • Horseshoe Lake - 9 min drive - 12.1 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 34 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark is a great choice for a stay in Batavia. Free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 10:00 AM.

At a glance

DONE

Hotel size

    • 194 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Water park access (surcharge)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (7319 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Water park access (surcharge)
  • Arcade/game room
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Here's the breakdown, no surprises

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Children's pool
  • Indoor pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Facility access costs USD 15 per person, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark offer free cancellation for a full refund?

Yes, Quality Inn & Suites Palm Island Indoor Waterpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, pets are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Quality Inn & Suites Palm Island Indoor Waterpark?

No, this hotel doesn't have a casino, but Batavia Downs Casino (16-min walk) is nearby.

What is there to do at Quality Inn & Suites Palm Island Indoor Waterpark and nearby?

Quality Inn & Suites Palm Island Indoor Waterpark has a water park and an arcade.

What's the area around Quality Inn & Suites Palm Island Indoor Waterpark like?

Quality Inn & Suites Palm Island Indoor Waterpark is a short 7-minute walk from Palm Island Indoor Waterpark and 16 minutes' walk from Batavia Downs Casino.

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Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.0

4.8/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Popular mentions

Room
Bed
Water park
Service staff
Breakfast
Bathroom
Children
Elevator
Restaurant
Food

Reviews

10/10 Exceptional

Great staff great stay
Ryan, 1-night trip

2/10 Poor

I would not recommend this hotel TO ANYONE. This hotel is absolutely disgusting.
Bayleigh, 2-night trip

2/10 Poor

Bed bugs, roaches and dirty couches stained holy sheets
Charles, 2-night trip

4/10 Fair

Decadent hotel

It's sad to see, but this is a decadent hotel, barely collapsing. All areas are outdated, very old carpet and furniture, cleaning is also very bad, broken elevator, etc. Bathroom disappointing as well. At least the be mattress was fine and the water park very good, despite empty.
Jonas, 1-night trip

2/10 Poor

the indoor waterpark was good for the kids
Rhonda, 1-night trip

4/10 Fair

Poor hotel, but excellent staff

The hotel was disgusting and broken. However, the staff were amazing and processed our refund right away.
Patrick, 1-night trip

2/10 Poor

Not a good look at Quality Inn in Batavia, NY

The only thing that was good about your Hotel was that it was close to Batavia Downs. The rooms air conditioning barely kept the room cool, the elevator wasn't working, smoking was permitted too close to the entrance doors. Not enough handicapped parking, The breakfast in the morning was a joke and for that low level of Hotel, the price was way too high. This Hotel was the worse hotel I have stayed in, in quite some time!!!
Kevin, 1-night trip

2/10 Poor

Smelly hotel

So Bad!!!! broken furniture. The rooms are old and smelly. Go somewhere else. Don't book a room there. Go to Best Western just down the street.
Charles, 2-night trip

6/10 Good

It was an older hotel definitely in need of an upgrade. Only one elevator in th B entrance worked. No remote for the TV. Air conditioning not working in part if the hallway. Location was fine and easy access to the Thruway.
1-night trip

2/10 Poor

It dirty only pro is their store around us
Cristal, 2-night trip

10/10 Exceptional

Amazing very nice people all around !
Darlene, 3-night trip

6/10 Good

It did the job

We stopped just overnight to sleep, so I can't comment on everything. But for just sleeping it was fine enough besides our room never cooled down, would probably not return though, was absolutely nothing wrong with the place but can definitely get nicer for the money
James, 1-night trip

10/10 Exceptional

The water park
Yaseem, 1-night trip

2/10 Poor

Would not recommend

Disgusting.
Casey, 2-night trip

4/10 Fair

Maintenance not around

Room was clean and comfortable except the microwave was on the floor and the bathroom light was not working (room 434). I did not care about the microwave but I called for the light at 6:30 pm and was told someone would come right up. By 9:30 no one had shown up yet so we left.
Jose, 1-night trip

2/10 Poor

Awfil

This hotel is a total dump. It is disgusting and run down. We stayed here solely for our special needs 5 year old to get to play at the water park. The water park is closed Monday-Friday and only open weekends. This is not listed anywhere on the website. Our daughter was devastated.
Daniel, 1-night trip

4/10 Fair

Lobby was nice and desk staff was very friendly. The room was disgusting! Patched wall. The curtain didn’t close and has hanging half off and couldn’t be fixed…. Had street light shining in face all night long. The floors were so nasty and didn’t dare touch the air conditioner, it looked like it hasn’t been cleaned in years☹️
1-night trip

2/10 Poor

Old, smelly, dangerous!

Took 15 mins to check in because there was no way to alert someone I was at the front desk. The pool and water park is only open a few hours Saturday and even less hours Sunday and that’s all, we weren’t able to use them at all. Hotel room smelled badly of body odor. Ceilings were cracked and caving in. Arcade had maybe 3 games that actually worked. Anyone can walk into the hotel using the side doors, so there were many homeless looking people in the hotel and sleeping under the stairs. Glass was broken on outside doors, very dangerous. Fire alarm was barely on the wall in the room. The only nice part was the kindness of the maids and the vending machines. Literally a terrible disappointment all the way around, I will never go back. And I most definitely will never recommend.
2-night trip

2/10 Poor

The place was awful . They falsely advertised with hotel.com. It looked like a refugee camp. The security door broke, 1 elevator worked, walls and carpets dirty, laundry thrown into hallways . Hotel smelled!
Frances, 1-night trip

10/10 Exceptional

Great
Migdalia, 1-night trip

2/10 Poor

I didn't like the room I got two rooms and they wasn't not pleasure one room door knob broken and the other room dogs barking to much noise I want my refund we didn't stay in the hotel
Maria, 1-night trip

6/10 Good

I requested a ground floor room with two beds (smoking) almost a month prior. When I arrived they first assigned a room on the second floor. It had a king size bed. The next room was on the third floor and only one working elevator.
jeffery, 5-night trip

2/10 Poor

It was damaged, not clean, and the bolt on the door was loose, unsafe
Jennifer, 2-night trip

4/10 Fair

The room smelled. No toilet paper in the bathroom. The hotel still uses the small shampoo bottles instead of having large dispensors on the shower wall. Side entrance door to the hotel could not be locked so anyone could come into the side door. Bed was not comfortable.
James, 1-night trip

4/10 Fair

Definitely need some improvements. Door key reader didn’t work, needed to get a different room because of it. So much cigarette smoke fumes in the place as well.
Dylan, 1-night trip