The first night we stayed there were only 2 cups with the coffee maker, which didn’t work, and no other cups or glasses for drinking, brushing teeth or taking medication. There was no batmmat for the shower. The shower floor was slippery when wet , no non slip strips or other textured finish to prevent slipping and falling (we are both 77 years old). The only ice machine on the floor was broken, I had to go up to the 3rd floor for ice. When I checked with the concierge for maps and info on the island, she was rude, too busy texting on her phone.