So check-in was great. Room was clean and in good shape, but beds were soft and lighting was a little less than you would normally habe. When I went to open drapes for more.light, it revealed a full doorwall overlooking an interior hallway, not the outside. This was extremely strange for a 1st floor room and should be told to guests on check in.
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 25 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 24 日
Rika
Rika,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Kristen
Kristen,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 21 日
Jim
Jim,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 20 日
Spider in our room that took two calls to front desk to sort.
Mitch
Mitch,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
NICHOLAS
NICHOLAS,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Our stay at the Kensington in Ann Arbor MI was fantastic. The property, room and area are very nice. The accommodations and amenities are terrific. And the most outstanding aspect of our stay was the customer service, professionalism and overall positive attitude of Front Desk Supervisor - Cade. He is outstanding and we appreciate it.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Staff was great. Hotel was clean. I would stay there again.
Christine
Christine,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
Solid choice for this area
The hotel is a solid 4 star hotel for the Ann Arbor area. The room was clean, no frills but comfortable. The staff was incredibly friendly from the moment we walked in the front door. Most of the hotels in this area are basically same level of accommodations.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Terrie
Terrie,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 30 日
Jeanne
Jeanne,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Hotel precisa de reforma
Hotel necessita de reformas. Banheira com vazamento, exaustor do banheiro barulhento demais. Embora tenha feito pre check-in o atendente não achava a minha reserva. Quarto sem privacidade nenhuma, janelas dão para a circulação interna do hotel.
Isamar
Isamar,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Dennis
Dennis,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Randy
Randy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 24 日
The room definitely needs updated and the mattress desperately needs replaced!! The maid service was just okay! Needs to clean the cobwebs around the ceiling! Definitely not a hotel for tall people because the ceilings are low. The people at the front desk were kind and the lobby was nice. I room had a funny smell like someone smoked a cigar in it! Will not be staying here again!
William
William,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
Anupam
Anupam,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Beautiful hotel! Excellent staff ! Loved the champagne welcoming!
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
George
George,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Absolutely wonderful hotel and staff!
Bill
Bill,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Nice amenities
Nice enough hotel with a good gym, pool and hot tub. Sauna was not working. Restaurant was good. Room was clean and comfortable. Bathroom needs upgrade. Would stay again if price was right, but would not pay a premium to stay there.
Daniel
Daniel,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Ok Hotel
Thank you June for an excellent customer service and your help. Also was this young men at the front desk he was so nice. The first room was terrible, a little bit dirty need more care, the second room was much better, other personal was a little bit rude. But overall I will stayed again, the Hotel is nice just need a little bit more of care.