2/10 不太好
2025 年 7 月 10 日
Cancelled reservation without notice
Arrived a bit after 9:00pm to discover the hotel had cancelled our reservation because they were completely booked. No email, no text or call. We had been on the road for some time and this was not a welcomed development. The desk staff was kind and courteous and made several calls for arrangements for rooms at another location not far. That location was gracious and charged us the same amount of our original booking through Hotels.com, but now we have to sort out a refund for the original charge when we booked. The new location was not real clean and darkly lit hallways. Many of the lights in the room buzzed. Smelled like turpentine. We made due and were glad to have a place to sleep, but wont be using this location again.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語