I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月4日
Linda playa, servicio restaurante malo
El hotel es muy lindo, en la recepción nos atendieron muy bien, linda playa, sin embargo el servicio de comida es hasta las 5.30 pm y la playa hasta las 6.00 pm por lo que no pudimos disfrutar mucho nuestra estadía de un solo día, adicional tengan cuidado cuando vayan al restaurante ya que esconden los precios de las bebidas y nos cobraron 1100 pesos por 2 jarras de aguas de limón de cuando mucho un litro cada una, muy mal servicio en restaurante
Ana
Ana,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月26日
Jose
Jose,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月25日
Andrea
Andrea,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月20日
Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.
Gilberto
Gilberto,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
Volveríamos
ALICIA CEPEDA
ALICIA CEPEDA,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月4日
Great full day and night at El Paraiso
Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening.
Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park.
Frederic
Frederic,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月2日
Max
Max,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月13日
Fernando
Fernando,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年5月29日
Sonja
Sonja,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月16日
The staff was very helpful and pleasant. The room was clean, comfortable and quiet. The beach location was very nice. Could have stayed longer.
Claude
Claude,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年4月16日
Beautiful but hard to move around
The beach is spectacular and it feels special to be right in the national park. Good food and good service. I was dissapointed to learn that even though the hotel only has 10 rooms, the beach area is public and they actually rent beds to people that are not staying in the hotel. I was looking for a more private experience. However the service was great, and the food and the beach was gorgeous.
They dont offer dinner and its hard to move around if you can’t bike or didn’t rent your own car. Taxis are very expensive in Tulum. So sometimes getting dinner was kind of a feat. If you stay here or in the national park, make sure to have your own way of transportation.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月13日
L’hôtel et son personnel est très professionnel et aidant. Les déjeuners sont généreux et délicieux. Nous avons eu un très beau séjour au PARAISO. C’est un secteur paisible et d’une propreté remarquable! Je suggère de mettre une machine à café par chambre et de s’assurer d’offrir des vélos avec déflecteurs et lumières car il n’y a pas de lumière partout sur la route du parc et Coba. Cependant, L’approche des gendarmes à l’entrée du parc est intimidante et ne donne pas le goût de revenir. Cela ne créer pas un sentiment de sécurité. Pourquoi créer de la peur! Je suis pour les pratiques écologiques mais pas de manière coercitive. Ceci remet en question mon prochain voyage à Tulum et dans ce secteur. Le cout d’entrée au parc ne devrait pas être chargé aux personnes qui ont un déjà payé pour leur hôtel.
Nadine
Nadine,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年2月22日
Miguel A.
Miguel A.,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年2月4日
Peace and Solitude
The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late.
Azim
Azim,10 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年1月29日
Hotel is right next to Playa Paraiso and its restaurant. Breakfast at the beach is included. Have free access to sun loungers and the beach as a hotel guest. Have free bikes available. Close to the Tulum ruins and can walk to some nearby restaurants.
Nancy
Nancy,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年1月28日
Wonderful personnel but crowded and loud beach
The staff working in this hotel is all fabulous! the most helpful, friendly and efficient people that one can hope for. From the people at the reception to the cleaning and gardening staff, they all are willing to help all the time.
My husband and I cannot thank them enough!
This is a very small, no luxuries hotel. Since it is quite expensive for a 3-star place, I was hoping that we would be paying for peace and quiet. It was not so. They have a beach club, where anyone who pays for the day can use the beach beds, umbrellas, bar, etc. This means that, even in this small hotel one finds big crowds of boisterous people on the hotel's beach area. If you think that you are paying prime prices for a boutique small hotel with few people, think twice before booking.
Andrea
Andrea,11 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年1月21日
Everything was perfect! It’s truly paradise.
Emily
Emily,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年1月15日
Staff of great! The reason I would not return is the accommodations within a secluded location. The restaurant and beach and beach club close at 6:00 pm and everything is far . So if you’re hungry or want a drink you need to take a cab somewhere. Also our rooms toilet began to randomly bubble and smell like strong sewage this happened twice during our stay .
Irene
Irene,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年1月7日
Chris
Chris,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年11月29日
Cevat
Cevat,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年11月28日
I enjoyed staying at El Paraiso hotel. It is right in a national park so quieter than expected which I appreciated. It was nice to have breakfast there. Sometimes wished there were more transportation options, but the new road should help.