My husband and w few guys for work booked this hotel to stay. Upon arrival they first put all 3 guys in dirty rooms. When they put my husband in the second room he does what he always does and checks for bed bugs as also the other guys. Well behold they had bed bugs. They showed the man working there and he called his manager at the front to let her know there were bed bugs and the guys were going back to the desk. The other two guys rooms were still dirty and had dead and alive crickets all over their rooms. They wanted to put them in a third room and the guys said no they wanted a refund. Manager said they would get a refund. I reached out to hotels.com to make sure refund is processed and first it was no one could get ahold of them so they were not refunding our money. I even tried to call and nothing. We kept on trying and finally got a Manager of hotels.com and they tried to contact the property and they finally got able of the hotel and they told the they will not be refunding our rooms. Since we had picture proof of bed bugs hotels.com decided to refund anyways. We also along with the the other guys have contacted the health department like that was recommended to us to do but not by hotels.com.
Don’t waste your time or money on this place!!! I would still be upset but not as upset as I am now after they said they would give a refund and then refused it! However I am thankful to hotels.com for making it right and giving us our refund!
Justin
Justin,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 29 日
Patricia
Patricia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 29 日
No one was in lobby at check in ( 3:15 pm). Walked to hotel next door to inquire...note on theirdoor referred upubackto Oyo lobby. Wairted 30 minutesin lobby for employee to mosey in. She seemed pur out that se has a customer. I did not expect glamorous acco.odations for the price paid, but I do expect it to be clean. Floor was dirty, bath towel was stained, hair in shower drain and door did not latch. What a pig sty!
Camille
Camille,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 25 日
Would not recommend
The a/c in our room did not work. Wasn’t very clean. Had to ask for bar soap & enough towels. No remote for the tv. Pictures on Hotels.com website looked way better than what we actually had.
Deedra
Deedra,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 19 日
Will never stay at an oyo again
There was a smell in the office, the attendant clearly didn't know what he was doing. Payed cash and had to ask for my change after he charged more than the hotels app said it was. Had to shoulder check the door of our room to get it open after unlocking it. The ceiling was leaking water and the place was just filthy and overall disgusting
samantha
samantha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 16 日
Very nice hotel
Very nice hotel
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 7 日
Disgusting that we didnt stay
We checked in around 10pm and they were cleaning our room, the lobby smelled disgusting! They tried to charge a pet fee of $20, which why? They were absolutely disgusting!
Desiree
Desiree,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 20 日
Language barrier apon entry was a small issue. Booked a king room that apparently they didn't have any left of even though there was only like 7 cars between the 2 motels. Took a minute to find the room because it was in the 2nd motel will another name. Rooms were run down walls had stains and bathroom had some mold and mildew.sheets were clean and no uninvited guests.
Patrick
Patrick,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 16 日
richard
richard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Pleasant Stay in Elk City
As an older property it has a noisy A/C unit which definitely kept the room cool, but alarmed our cat whenever it came on. Wonderful to find a hotel that welcomes pets and is very clean. Good location close to all amenities.
Dayana
Dayana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Luis
Luis,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 6 日
Jesse
Jesse,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
Felicia
Felicia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 27 日
I went to check-in at the hotel and they said they wouldn't honor the rate I booked at. They said there was an error. It took about an hour for Expedia to book me another room because this hotel would not answer their multiple phone calls about the room. It wasn't a huge cost, but they wanted to charge me almost double. The whole experience was very sketchy. The outside of the building was also not as nice as the photos conveyed. I do not trust this property.
Krystia
Krystia,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 27 日
After seeing the google reviews I got worried about the check-in process. There is a language barrier. She had everything wrote down on a piece of notebook paper. Although she had ran a pre auth via Expedia right after I reserved the room she still needed to run my card through her credit card machine They put a $100 hold on my card for damages. She gave me the key to 120. I get in the room & the air conditioner doesn't work. I walk all the way up there and she then puts me in 122.I had to push & push to get the door open, its like it had been kicked in at some point. I get in the room and realize it doesn't have towels. I walk all the way back to office. She then starts to tell me about how they have a new cleaning lady & she doesn't do her job. I get back to the room and it has newer tile/bathroom remodeled but is no where clean. I went and bought cleaning products to clean. I was there 2 nights and left town with allergy issues. I assume due to the mold & mildew throughout the room. This place could be nice if they would replace the baseboards, clean and update the furnishings. It did have a mini fridge but nowhere to plug it in. And a microwave that was disgusting. NO cable TV although advertised. It had a Roku TV with all the streaming apps installed .There was only one other car there the whole time I was there. All in all I paid under $100 for 2 nights. If you are traveling without kids & don't care about amenities then its ok but I would never put kids in that room.
Sara
Sara,2 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
John
John,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
Shirley
Shirley,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 13 日
As the Hotel says they cancled my reservation on 6-10 I received no notifications of the cancleation. and had to find a room after dark in Elk City OK. Not happy and I expect a full refund
jeffrey
jeffrey,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 10 日
Linda
Linda,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 5 日
The property appears to be in the middle of renovation. It was very clean but was missing some things , hand soap, shampoo, tissues. Toilet paper. One bath towel that was standard size and one was the size of a hand towel. Luckily we bought our own toiletries and went to the office and they brought us some towels.
Mardelle
Mardelle,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 2 日
SirMr
SirMr,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 1 日
Did not feel safe. Management is not responsive. Will not return.