Easy check in and out. Friendly staff, Overall room was great, Two things would recommend, a loveseat to sit on. Also, the secondary drain on the outside of the shower is higher than the roll in shower so the water doesn't easily drain, and the floor stays wet. my wife had to push the water into the shower drain and wipe the floor with a towel so I could safely get out because I use crutches to move around when not in my wheelchair and the water could have caused a fall. Otherwise, the design is great, and the space works wonderful for accommodation of assisted devices.