4/10 一般般
2025 年 8 月 9 日
Super 8? Not so great!
Waited until I finally got my refunded money to leave my review.
HORRIBLE TIME.
My husband and I were in town for a Cardinals game and decided to stay here. It was really busy at check in, which made it slow but that was NO big deal! However, they gave our king room reservation away to someone else. Even though we already paid for it and everything. We agreed to downgrade to a double queen room.
Well….
We finally checked in and set our things down in the room. I put valuables up in the room and we go back out to our car to get our drinks and whatever else. We come back up to seeing other peoples’ bags on our bed and our items moved by the door! My valuables were NOT where we left them(thankfully they were honest and put them in our bag). When I go down there all the clerk can say is they were supposed to go in room 217, not 227. The system messed up. Whatever. I told them to just put us in the room they were supposed to be in and we will move on. We didn’t put us in that room, he put us in 125. The room was covered in mold and smelled like mildew. He seemed like he didn’t believe us and finally said he would “upgrade” us to a king suite. At 2:30am we were finally given a room that was clean and not given away to someone else.
Rachel
Rachel，1 晚旅行
Hotels.com 真實旅客評語
