我是否可以免費取消圖盧姆 Casa Agape 飯店附海灘俱樂部通行的預訂並收到全額退款？

可以，圖盧姆 Casa Agape 飯店附海灘俱樂部通行在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行是否有游泳池？

是的，住宿提供室外游泳池。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行是否提供停車位？

是的，住宿提供免費自助停車服務。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為單程每輛車 USD150。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。提前入住需加收相關費用，且需視供應情況而定。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。提供零接觸入住和退房服務。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行和附近有什麼好看好玩的？

圖盧姆 Casa Agape 飯店附海灘俱樂部通行有室外游泳池和Spa 服務以及花園。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行內部或附近是否有餐廳？

是的，Casa Agape Restaurant提供墨西哥料理。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行附近的環境怎麼樣？

從圖盧姆 Casa Agape 飯店附海灘俱樂部通行走路只要 10 分鐘就可以到Dos Aguas 公園，另外走 20 分鐘還可以到Hunab 生活中心。

圖盧姆 Casa Agape 飯店附海灘俱樂部通行住宿資訊、相片和旅客評語

Q: 圖盧姆 Casa Agape 飯店附海灘俱樂部通行是否有游泳池？

是的，住宿提供室外游泳池。

Q: 圖盧姆 Casa Agape 飯店附海灘俱樂部通行是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 圖盧姆 Casa Agape 飯店附海灘俱樂部通行是否提供停車位？

是的，住宿提供免費自助停車服務。

10/10 好極了

2025 年 6 月 11 日

The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!

Megan，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 4 日

Haley，5 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 5 月 28 日

Our 2-day stay at this hotel was a mixed bag. On the plus side, the location was fantastic and the room was stunningly beautiful, with a massive and incredibly comfortable bed. However, the overpriced breakfast experience was a letdown. The coffee was subpar. We were disappointed to find out that the bread had run out, and it took the staff 45 minutes to replenish it. To make matters worse, our order for pancakes took over an hour to arrive, despite the restaurant being empty. The biggest issue, however, was the noise from a nearby rooster that started crowing around 4 am. Despite using earplugs, it was impossible to get a good night's sleep.

Ayla，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 28 日

Everything was pretty good, the fan didn't initially work but the staff were helpful in coming in to fix it. However, the fix made it stuck on one speed setting but it wasn't too big of a deal. Cleaning was consistent and good, only odd thing was that they never replaced our towels even when we placed dirty ones on the floor as instructed.

Charlie，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 10 日

Jessie，4 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 4 月 28 日

Die Unterkunft sieht auf den Bildern hochwertiger aus als sie wirklich ist. Der Pool ist sehr klein, es gibt nur 3 liegen und einen Sonnenschirm (der zweite Sonnenschirm l

Dustin，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 20 日

Modernes Hotel in zentraler Lage. Leckeres Frühstück! Der inkludierte Zugang zum Beach Club ist super, leider muss man aber 415 MXN pro Person Eintritt für den National Park zahlen, in dem der Beach Club liegt.

Birgit，3 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 11 日

Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.

Michael，5 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 4 月 10 日

Hotel is in a residential area, dogs barking all night, roosters roosting at 7am. No TV.

Charlie，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 4 月 7 日

Incredible in every way

This is by far the best hotel I've ever stayed in and it is perfect for any couple looking to explore Tulum and the surrounding area. Firstly, and most importantly, the staff and the room were both incredible. The room surpassed my expectations from the photos and the staff were incredibly helpful and friendly. The location was brilliant, it wasn't too far from the local shops and it was conveniently located close to some great restaurants. The pool was a perfect size for the number of guests, and being a boutique hotel with limited numbers of guests truly made the experience feel special. Tranquil and beautiful. I hope I get the opportunity to come here again!

Thomas，6 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 4 月 5 日

Skip the breakfast option! The cleanliness standards are very low!

Adrean，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 31 日

This hotel was the best. The rooms are cozy and the bed was super soft. The staff is helpful and polite and the restaurant on the roof had great food. You can walk to shopping and some really good street food. Laundry place around the corner as well. Eco friendly too, whoch is a plus! I will stay here again 🙂

Michelle，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 3 月 19 日

This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!

Angela，4 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 3 月 4 日

Hotel is clean and customer service is good. The issue is the noise. There's a rooster close by that will crow at all hours of the morning. The hotel has an echo so you can hear your neighbors while laying in bed. Hotel is surrounded by other noises from the street which is expected. We didn't expect the rooster or hearing our neighbors talk while laying in bed. I recommend you stay in the hotel zone by the beach. It's actually quieter even with the clubs and hotels in that section.

Shannon，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 2 日

This is a sweet place to stay. The rooms have a private balcony, or larger space on ground floor, with plants and privacy. My room had a king bed and also a large lounge space in front of the bed. The bed was very comfortable and I slept great. The swimming pool was enjoyable. The restaurant is no longer vegan only which was sad for me as a vegan. I still very much enjoyed my stay.

Terri，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 2 月 24 日

Stian，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 2 月 15 日

We really loved the room and the restaurant. It was located close to restaurants and shops.

James，6 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 2 月 4 日

Bien pour un tres court sejour

Bon séjour. Chambre spacieuse. Psicine sur rooftop bien. Les 45 dollars en plus de service fee me semblent exagérés pour trois nuits (15 par nuit) car il n y a rien qui justifie vraiment cela surtout quand le petit déjeuner ne commence qu à 7:30 et qu on part plus tôt.

Florian，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 1 月 31 日

It was quiet, beautiful, and small. It's one street off the main shopping area so it doesn't get too loud. However, there were a couple of roosters letting us know that it was 4:30am. The complimentary breakfast was delicious. The staff were friendly and helpful.

Tawhera，4 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 20 日

A very pretty hotel!

Mónica，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 15 日

Great location, lots of restaurants, food carts and convenience store nearby. Alex at the front desk was always helpful. The breakfast was lovely. Spacious and stylish accommodation with A/C. We spent a day at the beach club which was on a gorgeous private beach and enjoyed a romantic ocean-side dinner at Casa Maria.

Vanessa，5 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 1 月 6 日

Location very good in the centre of Tulum, close to the best bars and restaurants

Marko，4 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2024 年 12 月 6 日

Naturaleza en el centro de Tulum

El hotel es lo que se ve en las fotos, la decoración es muy bonita y la estancia cómoda. El buffet no es uno al uso, hay un jugo café o infusión y luego un plato a elegir caliente muy rico. Al hacer el check-in nos pidieron una cantidad en depósito que no se mencionaba en la reserva, al decir que no estaba en ningún lado.Al negarnos a entregarlo dijeron ok.

6 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2024 年 12 月 2 日

Great stay, good service, amazing facilities - kayaks and paddle boards available and included, makes a total difference. Perfect location on the lagoon, and super helpful reception staff to help book taxies or giving you the tips to get around easy and become self sufficient with taxies

Delphine，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2024 年 11 月 29 日

12 Rooms, nice staff, great design

Sandra，5 晚浪漫之旅

Expedia 真實旅客評語

圖盧姆 Casa Agape 飯店附海灘俱樂部通行

Casa Agape Hotel Tulum with Beach Club Access

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