Curtains were shredded, ice bucket had mold, vending machine was not even stocked well, no creamer for coffee in the room, couldn’t get a WiFi signal, and it was dirty. My 13 year old didn’t feel safe because the door close to our room didn’t shut correctly and we were able to get in without the key card. We left after about 1.5 hours and went to another hotel. We will never be back again and I will be asking for a refund.
Fran
Fran,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 20 日
Tina
Tina,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 18 日
customer service was terrible and the pool was closed.
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 21 日
Basic hotel for the area. Stayed in July 2024 and was a decent stay and decent breakfast, but this time in Sept of 2025, a very different and disappointing experience.
Based on our recent stay, they should not advertise breakfast, more like light snacks with a breakfast theme. Last year in July 2024, it was a good breakfast; What happened in 1 year?
Angela
Angela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
They are fixing it up. New this n that with paint ect...
Ray
Ray,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
It was fine given the facility was under renovation
Mark
Mark,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 8 月 1 日
Major renovations happening to the hotel - condition was overall a mess. Multiple rooms had no air conditioning working, our room had no shower curtain and the tub drain was badly clogged. Drains around the pool area were clogged as well. Outside doors were left unlocked all night - no key required for entering the building late at night. Would definitely look for another location to stay at next time.
Ryan
Ryan,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 29 日
kabo
kabo,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 28 日
Finish renovating before inviting guests in
Building is in the middle of a renovation. The windows were covered with plastic on most of the building. Half the parking lot inaccessible.
The room we were in was DAMP! The bathroom had mold and mildew (even with fresh paint) and the shower curtain was almost half covered with the same.
We honestly had difficulty sleeping because the sheets and our clothes were damp.
Window didn’t lock on first floor room.
The building is being updated , but whoever is doing the work is doing a terrible job. New tv still had plastic film on it and remote wasn’t synced. Paint splatters everywhere. The paint job outside looks absolutely terrible…if this is an ‘upgrade’, I’d hate to see what it looked like before! Water hookup was backwards (hot with cold, cold with hot).
Everything just seemed gross.
The positive was that both staff we encountered were very friendly.