4/10 一般般
2025 年 9 月 1 日
Not hapoy
Asked for room near lobby or elevator since I use a walker Did that when I made reservation month ago. Got there and they gave me handicap room which was the furthest room from elevator! And I didn’t ask for. It was regular room with tub and 3 grab bars and seat. That’s not handicap and that far away from elevator! Do they think all handicap are in a motorized wheelchair to get to it???? Also gal called person in charge and she pretty much said take it or leave it. I’m IHG member and expected better
Jackie
Jackie,1 晚家庭旅遊
Hotels.com 真實旅客評語