Everything is perfect.Ben is the best staff in my experience .We encounter the power failure of Helen at the second night .It's not the hotel's fault.Highly recommend .
sally
sally,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Great Christmas stay in Helen, GA
Wonderful stay in a beautiful town for Christmas! The hotel was very conveniently located in the downtown area, making everything within walking distance. The hotel was clean, warm and the staff friendly. Breakfast daily was a big bonus, even on Christmas day! Highly recommended if you ever travel to Helen GA!
Tim
Tim,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月25日
Disappointed
Disappointed in the quality of the hotel for what we paid. Condition was poor and needs upkeep. Stains on the carpet. Furniture chipped. Blood stain on the pillow. Microwave missing dial and dirty. We couldn’t get the heat to work unless we turned the fan to the on position.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
Good Stay in Helen at the Hampton
We had a nice trip to Helen and a very nice time. The Hampton staff was very friendly and helpful. My room was a King size bed room. It was overly large and very comfortable. The room was overheated at first, but I turned on the AC and opened the patio door and the room was comfortable after that. I loved the patio/balcony overlooking the river. Great view!
The carpeting was a bit dirty and could have used either cleaning or replacing. The breakfast each morning was good and tasty.
Kevin
Kevin,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月30日
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
Other than the elevator being broke it was a great stay
Vicki
Vicki,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
James
James,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
Perfect location. It was clean but needs to be renovated.
Diane
Diane,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Guy
Guy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Joel
Joel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月13日
Well used condition!
Getting old and used, needs a remodel which should include a good cleaning. Close to downtown, but years of use is showing badly! Does not meet the Hampton’s quality!
Kevin
Kevin,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月4日
DO NOT LET THE FACT THAT THIS A HILTON PROPERTY FOOL YOU!!!! Our horrible experience with this hotel began at check-in. The girl behind the counter never made eye contact nor spoke to us except to ask for vehicle information. The hotel is filthy and so outdated. It truly needs a complete gutting and remodel. Our room was not cleaned from past guests...hair on the linens, take-out container in the garbage can and black lint on the floor. The shower and ceiling are covered in mold and the air vent is coated in hair/dust. Spots all over the mirror. ABSOLUTE WORST HOTEL I'VE EVER STAYED IN!!! ***The option to add photos does not work, hmmmmmm wonder why*** I will be posting on all social media outlets and contacting Hilton Worldwide!!
Kellie
Kellie,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Walter
Walter,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月24日
Helen stay
Location great, staff friendly. Hotel generally good, just old and dated. Room comfortable.
Breakfast ok, standard stuff. Was not kept up later in morning so late risers are somewhat out of luck on availability of some things.
mark
mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月18日
Bonnie
Bonnie,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月18日
Old and Dirty
Our room was very dirty!!! Toilet, shower, and sink in bathroom were not clean at all!!! Dead bugs on carpet in main area. Mattresses were hard and uncomfortable. We had to put towels on the plastic chairs outside on the balcony because they were so dirty. No plastic liner for the ice container. Only 2 paper cups for water and coffee. Nice view from balcony. Convenient to downtown, restaurants and shops. Staff was very friendly. This place badly needs updating and a new manager because the maids are not doing a good job at all.
Marcia
Marcia,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月14日
A goos stay.
A good stay, but a bit better the first time. I got the impression that the hotel was a bit understaffed.
Robert
Robert,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月30日
This was by far the most disgusting hotel ive ever stayed in. There was a used band aid on the floor, a fingernail clipping and lots of hair in the bed. I will not be staying in this hotel ever again.
Joseph
Joseph,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年9月29日
This property was disgusting. Mold, not clean at all. Unpleasant check-in, so much so that the agent appeared frustrated her dinner was disturbed. There were BUGS in the room. Staff members coughing all over food - nope. Never again Hampton.
TAMI CHARLENE
TAMI CHARLENE,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月21日
The room was clean but was in need of maintenance. The sink was clogged and drained very slowly and the toilet ran. Other than that, I had no issues.
Albie
Albie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月18日
U
Robert
Robert,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月17日
It was an okay stay. Nothing to really brag about. The checking in process is a little odd. There is about 20 steps leading up to the check-in lobby area. There is also an elevator underneath the building in the parking garage which is more for Diamond Elite Members. Have to ring bell for staff members as they are in the back. Staff members ere not outgoing/friendly when checking in. Check out staff member was much better. The breakfast was good for a hotel breakfast. Didn’t have any boiled eggs while I was there. The beds were comfortable, but take your own pillow. The pillows look fluffy but go flat when you put your head on them.
Vickie
Vickie,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月11日
The staff was fantastic. I had to have the property upgrade me as I booked a balcony room and was out in a regular room. They were more than accommodating. The cleaning staff really needs to do better. The toilet was dirty, old paper and can’t wrappers underneath the foot rest under the table. Cigarette butts all over the balcony railing. I understand the hotel is old but some upgrades need to be made. Utilities doors should be shut during the day so guests don’t have to see the dirty linens and messy rooms the staff uses. The staff literally made this stay worth it for us!
Laverne
Laverne,2 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月11日
The room had mold in the bathroom. My kiddos were in the bathtub taking a bath and i saw the mold. Is nasty and unhealthy.