埃弗格林萬豪會議度假飯店 - 石山

During this Covid-19 time, it was refreshing to find a wonderfully clean and relaxing hotel at which to stay. The personnel were friendly and helpful, the room was beautiful and clean. We will definitely stay there again.

Nice place and great hotel to stay at

Only complaint we had was that the bathroom door wouldn't stay closed. And we had to ask twice before we were given any hand soap. Otherwise it was a very nice place to stay.

There was roaches outside and so much noise.... would recommend it

Beautiful Resort! I came for a 2-night stay for a soccer event with my daughter. The beds were so comfy! Very clean and looked freshly remodeled. Our balcony overlooked the water with a view of the pool. Very enjoyable trip. I will return with the whole family!

Hotel was clean and great except for the remodeling going on. We had to pay to get into the park which was a bummer. We came for a place to stay as most things in the park was closed or unavailable because of Covid 19.

Admist Covid,I understand that some amenities of the resort will be non existence or limited. The fitness center and indoor pool are currently closed to limit spread of the virus(which I I highly respect and understand). The staff were pleasant but the condition of our room was SUB PAR! We stayed in a renovated room 478 and the outlet supplied no power to the right side of the room. My husband was not able to charge his phone nor used his night light. Maintenance was called 2x within a 12 hour timespan to fix the issue. Both trips lights were working for an hour and afterwards they were out again. This was very frustrating because the shower faucets continously leak after a shower. When it came to restuarant, buffet style was unavailable but a server helped with the food selection. Food choices were very limited for breakfast and dinner was absolutely the worst. A menu is provided to select sandwiches, salads, or burgers but it didn't compare to the endless selection that was once provided a year ago. We were told dinner would have a larger selection of vegetables, meats, and desserts only to arrive to a menu. We decided to go to Publix to grab a bite to eat only to come back to the restuarant to see wings and deviled eggs being served after being told only menu items are available. The communication was less to be desired and our room had lots of electrical and plumbing issues. I would not recommend coming back until after COVID.

The service at pool poor. No towels for guest most of the day. I was told for three hours towels were coming. Front desk not informative about property details like restaurant hours. Restaurant had no pricing posted on literature or at hostess desk. Was not told all literature available at front desk. Had to ask about incident hold amount, which varied based on how you booked. No info given about the fee to enter Stone Mountain park to get to hotel. Staff not very friendly and was irratated by multiple questions due to lack of information given at check in.

Amazing service

Everything was good overall. Only cons I have is that the Phone services sucked due to all the trees and they don’t have free wifi. Like how you got this nice ass hotel and no free wifi. If they had free internet I would give all 5 stars. Other than that, service and staff were great.