The female clerk that checked us in was beyond enormously, rude and disrespectful. She did not want to let me check in because my name is William on my drivers license, but the reservation was under Bill and she argued with me for 15 minutes saying that it was not the same person or the same name. She asked me if I was stupid for not understanding her. I had her call her supervisor and he cleared it. The hotel itself was very clean, very spacious and very quiet, but she is a very bad fixture of that hotel the next day she continued to give me dirty looks And shrug her shoulders
bill
bill,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Hotel was fine. A/c would not stay on nor blow cold air even after calling the front desk. They did come up...hit the continuous button...and that made the fan come on but not the cold air a/c. Hallways were also overly warm.
Amy
Amy,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
laurence
laurence,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 25 日
Not clean or well maintained
Chelsea
Chelsea,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 23 日
This hotel was filthy. The hot tub is a joke. You can sit waist deep. I checked out early because I simply could not spend more than one night.
Shannon
Shannon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
EVERYTHING WAS PERFECTLY PREPARED ABOVE WHAT i EXPECTED!!
Mike
Mike,1 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 23 日
Douglas
Douglas,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 18 日
This place needs a visit from health department. We had to be moved room 1' because literally was mold on the bed. Room 2' had to be moved because they gave us keys to a room already occupied. The 2nd set of rooms were not much better. Very dated, musty and damp.. humid at the same time. Mold on curtains in both rooms. Hallway ceiling tiles covered in mold. Stair wells dirty, stuff all over the floors. Mold everywhere. Black mold to be exact. Staff more concerned with personal calls while "helping " you check in. The free breakfast is nasty. Not sure what "eggs" they serve.. toaster only does one side of bread and takes about 4 min to make. Sausage isnt even cooked to look done. Butter is basically frozen. But at least the yogurt was in date and good.
If we had a back up available we would have just ate the $1000.00 we paid for 2 rooms for 2 nights and went elsewhere. Being military, all 4 of us couldn't imagine how it could possibly be worse than anything we slept in before. Beds are not clean.. floors nasty. Pretty sure we are all sick now....Staff rude.... we felt so gross when we left, as soon as we got home we all showered and washed anything that had been in those rooms. I brought my pillow from home to use. As ive had issues with my neck since Iraq...after we seen the rooms I didnt even bring it out of my vehicle. If your reading this... AVOID THIS PLACE AT ALL COSTS.
Brandi
Brandi,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
Nice hotel for price
Denise
Denise,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Traci
Traci,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 16 日
Terrible
There was blood stains on the sheets for pull out couch. Washer and dryer were broke needed that as we were traveling. Front desk clerk had a personality of a gnat! We were there for 15 minutes wouldn’t give us a refund never offered another room. We packed up and stayed next door at another hotel
bill
bill,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 14 日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 13 日
Not horrible
It was ok. The pool area is beat up. But the room as decent.
Tristan
Tristan,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
Passyka
Passyka,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
Perfect location if flying from Knoxville airport. Clean rooms, decent breakfast.