我是否可以免費取消格拉梅西馬塞爾飯店的預訂並收到全額退款？

可以，格拉梅西馬塞爾飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

格拉梅西馬塞爾飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

格拉梅西馬塞爾飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 12:00。延後退房需加收相關費用，且需視供應情況而定。提供快速退房和零接觸退房服務。

格拉梅西馬塞爾飯店是否附設賭場？

此飯店沒有賭場，但名勝世界賭場 (開車 20 分鐘) 就在附近。

格拉梅西馬塞爾飯店和附近有什麼好看好玩的？

值得一遊的推薦景點，包括第 5 大道 (9 分鐘腳程) 和熨斗大廈 (10 分鐘腳程)，再加上帝國大廈 (1.4 公里) 和麥迪遜廣場花園 (1.7 公里)。

格拉梅西馬塞爾飯店附近的環境怎麼樣？

格拉梅西馬塞爾飯店位於曼哈頓，只要走路 6 分鐘就可以到23 街站 (公園大道)，另外，走路 9 分鐘也可以抵達第 5 大道。

格拉梅西馬塞爾飯店住宿資訊、相片和旅客評語

8/10 非常好

2019 年 8 月 25 日

很舒適的住宿點，床鋪枕頭很舒服，一躺下如在棉花蓬軟中，很容易恢復一天在外閒逛之後的疲累。很好很棒，值得推薦！

Jenmei，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2022 年 10 月 16 日

our staying at the ace hotel

our experience was very good- although it started badly )(our room was very dark), the stuff at the front desk were amazing (especially Osage the was so helpful and charming) and the rest of the trip (8 nights in total) was amazing location is great cool hotel vibes we enjoyed our stay very much!

dana，8 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2022 年 8 月 1 日

This hotel constantly cancels reservations last minute or like a week prior and moves tourists to different “sister hotels”. I booked my trip one month prior and only chose this place because of the location. I had 2 kids with me and we were planning on walking to Central Park, Times Square etc. They cancelled on me at the time when I didn’t have an option to find another place near by, everything was booked already. The “sister hotel” they transferred us to was about 45 min walking distance away from Times Square so I ended up spending so much on all the Uber trips. Later I found out that it was not only me and they cancel on so many other people as well.

Alexandra，3 晚家庭旅遊

Orbitz 真實旅客評語

2/10 不太好

2022 年 7 月 24 日

Cancelaron mi reservación sin notificarme el mismo día de mi llegada según me dijeron a la 1 am que llegue por falta de agua !!! Cerraron el hotel sin aviso ni la mínima cortesía de un email o llamada. Me enviaron a otro hotel de la misma cadena 40 cuadras de diferencia, si quería, si no …. Solo se quedaba así !!!

Astrid Eugenia，12 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2022 年 7 月 14 日

Small room, 5 blocks from subway, friendly staff

Stefan，5 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2022 年 7 月 13 日

Susannah，4 晚旅行

Expedia 真實旅客評語

4/10 一般般

2022 年 7 月 10 日

Super friendly people

Giel，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2022 年 7 月 9 日

I really loved this hotel. Excellent service from everyone you encountered, from the bellman to the maintenance staff to the front desk. Room was super comfortable and exceptionally clean. I don’t know when but the property clearly has been renovated recently and it shows. Neighborhood was great with restaurants and bars. Great place to stay!

Victor，2 晚好友同遊

Expedia 真實旅客評語

4/10 一般般

2022 年 7 月 9 日

The a/c in the room was leaking and they said it was just condinsation but it soaked the whole floor on that side of the bed. They also had the rooftop terrace closed and that was one of the main reasons we booked that hotel. On the plus they did give us unlimited water and held our bags after check out until our flight.

Ashley，3 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2022 年 7 月 8 日

The hotel was not clean or comfortable. The drapes were musty. The air conditioning barely worked. The room had two beds but there was no where to walk. The were no amenities and it was not an inexpensive place!

3 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2022 年 7 月 8 日

Location was very convenient. Air conditioning was not sufficient for summer temperatures. Staff was very accommodating, but couldn't do anything about cooling. No in room refrigerator or coffee maker. 10th floor lounge was closed.

Nancy，2 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2022 年 7 月 8 日

3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2022 年 7 月 6 日

Friendly helpful staff

John，2 晚浪漫之旅

Orbitz 真實旅客評語

2/10 不太好

2022 年 7 月 2 日

Brooke，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2022 年 7 月 1 日

Kind, caring staff with excellent service

Kayli，5 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2022 年 6 月 30 日

Matthew，1 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2022 年 6 月 28 日

Belle découverte. Mohamed à la porte est très serviable et aimable. Un homme souriants … endroit bien situé! Propre…

Chantal，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2022 年 6 月 28 日

Claire，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2022 年 6 月 27 日

This is an excellent option for staying in this neighborhood. Clean, comfortable and friendly and helpful staff. Only negative was street noise (but the front desk gives out free earplugs) and I didn't like that the layout of the hotel lobby is such that anyone can walk in and go up the elevators without being noticed by the front desk (no lobby security). But I would def still stay here again if I need to be in the neighborhood.

Sharon，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2022 年 6 月 24 日

Carla，15 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2022 年 6 月 22 日

Was disappointed for the price we paid. Bed was not comfortable, no coffee in room or lobby, room and bathroom very small. Room seemed tired. Staff was very friendly though. And location was quiet and safe.

Jan，1 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2022 年 6 月 20 日

Unlike their photos, this hotel was dirty, small, and old. When we got there they told us that they don’t provide daily cleaning- not sure why, so we didn’t have fresh towels or any cleaning done for the entirety of our 4 day stay. We also only got one tiny bottle of shampoo, conditioner, and body wash. When we asked for more the staff acted like we asked for something crazy. The room had issues with the electrical and our hairdryer did not work. The shower is tiny and gross and every time you shower your whole body touches the shower curtain. The air conditioning barely blows cold air and basically does not work. I do not recommend this nasty old small hotel.

Ji，3 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2022 年 6 月 19 日

The staff was without exception helpful and friendly. I also liked that housekeeping was limited.

Diana，3 晚旅行

Expedia 真實旅客評語

4/10 一般般

2022 年 6 月 18 日

Disappointing, not 4* standard

Good central location. Hotel in general was shabby though, wallpaper damaged and peeling off. The reception area is maintained but rooms need some care. The bathroom porcelain was stratched and damaged. Very uncomfortable bed and extremely loud air conditioning. Disappointing that there's no fridge in the room and bottled water from reception is warm. Staff at reception were helpful but I do not believe this deserves 4 star rating

Victoria，3 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2022 年 6 月 15 日

The best thing about the Gramercy is the staff, who were more than willing to help us during our stay. The location on East 24 St. and 3rd is also convenient, but it can be noisy in the early hours when the bars empty. When it comes to the room, a chair would be handy, especially if you wish to sit down and write/work, rather than lying on the bed all the time. Moreover, what seemed to be a door to a cupboard for a minibar/fridge was basically just an empty space - having a small fridge in the room would be handy to keep drinks chilled. In addition, a kettle would be handy - if the Gramercy can supply an iron, ironing board and a hairdryer (which it did in our room), then a kettle and small fridge would also help. Cleanliness was a slight issue - the bedding is basic; aircon looked word and dirty; towels smelled of bleach; windows could do with a clean, etc. However, hotels in New York are seldom spotless. Though the image of the reception area in the Expedia listing is authentic, the rooms should match those images they hint at. Failure to do this is just disappointing for guests. Once the quality of the rooms is the same as the level of staff service, then the Gramercy can be a great place to stay at - the owners just have to invest, which I fear they won't!

Tomas，5 晚家庭旅遊

Expedia 真實旅客評語

格拉梅西馬塞爾飯店

The Marcel at Gramercy

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