The room was terribly dirty- everywhere hair and flies flying everywhere. The floor was not carpeted so it was very cold and not clean. We had to leave unexpectedly but site property had refused to refund. It was a terrible experience to spend the night in that hotel room. It is not for family definitely. I don’t know what policy they have about refunding but it seemed unfair. Wish hotel. Com can help me recover the remaining. Rina
Rina
Rina,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
It was clean, quiet, comfortable and has a Chinese restaurant across the street. Right off the highway and easy access to town.
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Some water from the shower splashed onto the bathroom floor. My wife used a towel to dry it and when she was done the towel was absolutely filthy.
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Good hotel for the money
The room is very clean, the bed was somewhat comfortable, the customer service was excellent!
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Ok
Got into town earlier than expected and needed a room, found this location. Room seemed a little dated and warm. Staff was great and welcoming. Breakfast was adequate nothing spectacular.
Robert
Robert,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月23日
Plenty of restaurants and shopping nearby.
Ron
Ron,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月19日
The front desk staff put us in an occupied room.
Kelly
Kelly,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月19日
Adequate
Quite basic accommodation with many signs of heavy use. Location very close to busy freeway and noise a major factor for rooms on that side. Our room was OK - bed good and pretty clean but absolutely no extras or upgrades. Functional but uninspiring...
Janis
Janis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月18日
Very nice
Fonda
Fonda,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月15日
Whitney
Whitney,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
The staff was really nice and helpful
marcia
marcia,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月12日
This place needs to be renovated or shut down.
Why would the front desk associate ask for my partners name when I checked in??? We were offended by that and should have realized what a poorly run hotel we had just entered.
Room was outdated and filthy. Hot tub room cost $201 a night. Bathroom was filthy dirty and didn't look like it had been cleaned in a long time. We were left four hand towels and two floor mats. NO TOWELS. Asked for towels. Nobody came.
We were getting ready to leave our room at 11:10am. Check out time was 11am. The maintenance man came and pounded on the door and told us we had four mins to leave or they were going to call the police.
Completely uncalled for and extremely rude. When we asked to speak with the manager she said "that's our policy". My partner called several customer service numbers and was transferred and hung up on at least five times.
This location is RIGHT near several NEWER hotels and I believe if they continue to treat people like this, they will be run out of business.
We normally stay at Baymonts because we enjoy the hot tub rooms and we have never had an issue. We own a business with 32 employees and we will no longer book lodging at your hotels.
Whoever this franchiser is should be ashamed and disgusted by the characters working at their establishment.