Overall not a bad hotel, there was construction everywhere. Mattresses were hard. Staff were friendly and helpful.
Aryonia
Aryonia,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 24 日
Awful stay here. Construction workers banging and drilling at 8am on a Saturday am. Hotel had ceiling panels missing in the hallway with water leaking everywhere. Buckets collecting water in the hallways. Ceilings and walls in the room were stained wirh water stain and holes not filled in. Hallway floor was wet. No heads up was giving about any construction happening at the location before hamd or at the check in.
William
William,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 21 日
Alfredo
Alfredo,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 11 日
Very upsetting when we went to check and we were told that our room had already been occupied by another guest at the hotel even though he had already paid online for our room. The attendant at the front counter was very rude, and told us that there is nothing she could do, and that she was canceling our room but hadn't called us or told us anything.
Claude
Claude,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 10 日
Frustrated stop
Unloaded into our room, wasn’t sure we’d be able to stay due to the dust and all the construction thought. I would at least let the children go down to the pool only to find out there was no lighting and it was evening time so it was dark very unsafe environment. We loaded back up and left the facility.
Nancy
Nancy,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 9 日
Canceled my reservation and didn't tell me
Canceled my reservation and didn't tell me. Didn't apologize or try to help.
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 5 日
Not a good experience!
Was told I could not have a room if I booked with a 3rd party as they were under construction & rooms were limited. I told them I made my reservation 3 weeks ago & had my confirmation & necessary identification. I was then told 40 people would be w/o rooms Friday night. I replied I just drove 3 hrs from out of town & expect my reservation to be honored. I will never refer anyone to this hotel. Food was slim pickings & not very warm. No juice, machine broken gentleman said. Jacuzzi had no real pressure for relaxation.
Nancy
Nancy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Douglas
Douglas,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 3 日
Spencer
Spencer,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Leslie
Leslie,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
michael
michael,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Wayne
Wayne,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 21 日
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 19 日
Roberto
Roberto,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Vey quite clean smelt good
Crystal
Crystal,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
Decent
Check in was quick, room was average. Pool and hot tub my kids loved!
Karlena
Karlena,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Eh
Had 3 people for the reservation and there were no sheets or blankets for the sofa bed. Only 2 towels and 2 washcloths, ice machine broke, sink basin was cracked, bed was not comfortable at all( pillows were nice though. Had to keep going to the front desk for everything( like the bedding and pillows for sofa bed, ice and extra towels
michelle
michelle,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 7 日
Wouldn’t chose this one again
When we went to our room, the bed wasn’t made. I talked to the cleaning lady who didn’t speech English. She went an got sheets and handed them to me. While looking around the room I noticed the bathroom hadn’t been cleaned either. I went to the front desk and was given another room which was cleaner but the laminate flooring and tile flooring were not clean. Our tv control did not work with our tv so we got one channel. The safety lock in our room was broken and the dead bolt in our friends room didn’t work at all. The breakfast bar was Luke warm or more on the cold side. I feel like the help was eating more than the paying customers. There were no ice machines because they were broken. It was a 90 degree weekend. They had bagged ice but gave you very little. There was a leak on the first floor and then when we’re getting ready to leave another leak started pouring down from the third floor all the way down to the first floor. This hotel needs lots of remodeling done and good help.