Several issues. I always pay at the property just because I don’t want surprise charges I gotta deal with later.. The morning we are to arrive, my card to “guarantee “ the rooms was charged. I had 3 rooms reserved with 2 of the rooms being paid my sisters traveling with me. Problem 1.. Problem 2. No where on the Hotels.com did it mention a deposit per room. Problem 3. Elevator still broke.. looks like it’s been that way for Months. Problem 4. One of the rooms was charged to my card and the deposit was to my sisters card. How ridiculous. If she’s paying the deposit, wouldn’t common sense says she’s paying for the room?? Rooms were noisy and hallway loud!
Never staying there again
Penny
Penny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
The room was very clean and comfortable. The staff was quite helpful. I would stay her again
Amy
Amy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Hector
Hector,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年12月2日
The check in was terrible. Showed up at 11:30 was told no rooms available check in was 3. I asked to double check and they said there was a room available. I said perfect they then told me there was a $10 fee per hour for early check in. What a joke will not be staying there ever again. What a terrible concept to charge for early check in when a room is available. Do they understand customer service?? Guess not
BRADLEY
BRADLEY,1 晚浪漫之旅
Travelocity 真實旅客評語
6/10 不錯哦
2024年12月2日
We had trouble with the TV three of five days. Tub/shower needed a grab bar to hang on to but nice clean room with comfortable bed.
Claudia
Claudia,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Supreme tranquility
Quiet, clean felt secure very peaceful.
Marvin
Marvin,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月19日
Bathroom in need of cleaning/ check in process som
There was hair (at least 2 different types), on the bathtub visible to the naked eye. There were strands of black and brown hair. Since I’m nearly devoid of hair, I can say with certainty that the hair on this bathtub does not belong to me. The bathtub/shower remained untouched by yours truly.
During the check in process, the clerk asked for license and made a copy of it without asking, and then, couldn’t explain why it was necessary. To the untrained eye it looked like a very good opportunity for someone to be a victim of identity theft (and for someone else to benefit from such potential identity theft)
Francisco
Francisco,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Ricardo
Ricardo,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Christopher
Christopher,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月16日
Affordable. Comfy beds!! New modern interior except carpet.
Warm breakfast but we went to Cracker Barrel very close to hotel.
Mary
Mary,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月8日
Stacy
Stacy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月4日
The workers were kind and friendly.
Could hear traffic , windows not double paned they are the older style.
Sheila
Sheila,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月1日
I never stayed in the hotel
Elevator was broken
Tammy
Tammy,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月1日
Elevator didn’t work
JOSEPH
JOSEPH,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月29日
Never again will staying here
1 I’m disabled and they put me n a 4 floor when I told the desk he said i will change your room tomorrow.i told him I will be living in the morning
2 the elevator did not work so I have to walk up 52 steps
3 the website say they have a pool but I stay in the same hotel 2 years ago n they were fixing the pool today still not fix so they need to remove the pool from they website
Fausto
Fausto,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Great stay
Justin
Justin,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月22日
⭐️⭐️⭐️
The elevator was out of service, the pool was closed, there were bugs in our rooms, the WiFi and tvs didn’t work.
Whitney
Whitney,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Dana
Dana,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月19日
Brenna
Brenna,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月13日
Bad experience
Our room was in the 4th floor.
The elevator was not working.
Once we got to the room the key did not work and we had to go and get another one (mind the elevator was out of service).
Once we finally got in the room it was infested with ladybugs and flies which was disgusting.
The swimming pool was empty.
All they offered for breakfast was boiled eggs, waffles and cereal, the coffee machine was dispensing hot water instead of coffee the ice machine was out of service as well.
Javier
Javier,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Elevator didn’t work and we were on the top floor. Room had a stale cigarette smell too. Bed was very comfortable and the room itself was clean. It was the elevator that really was the reason for the 2 stars.