約克維爾智選假日套房飯店 - IHG 飯店

Good

Hazel, 1 晚家庭旅遊, 2021年07月11日

Hotels.com 真實旅客評語

Perfect

1 晚好友同遊, 2021年07月10日

Hotels.com 真實旅客評語

Clean hotel

Was pleased with the cleanliness of the hotel. Some things felt a little "cheap" in the bathroom, like the shower, and the drain kept coming out of the floor if hit. I know they were short on staff, but we had to wait a couple times at the front desk for things.

Lacey, 3 晚家庭旅遊, 2021年07月09日

Hotels.com 真實旅客評語

Five thumbs up

Excellent housekeeping /front desk ... no maintenance problems and excellent breakfast choices 👍👍👍👍👍

Ferdinand, 3 晚家庭旅遊, 2021年06月27日

Hotels.com 真實旅客評語

I was called at 9:30a the day of my check-in to be told my second night was not available, and no guarantee that anything would open up; the person who called seemed a bit rude and offered no resolution and directed me to Hotels.com for resolution. When I checked in there was still no resolution, and I had already paid more money for my second night stay at a hotel 30min away from my work, when the Holiday Inn was 6min away. The room at the Holiday Inn was great, so that made it even worse that my reservation was screwed up on Holiday Inn's side or on Hotels.com's side; one was to fault, but I am the one that suffered from it. I received a $50 off coupon from Hotels.com that forced me to have to pay for the second hotel upfront, which caused an issue because at check in at the Holiday Inn, another guest over heard my complaint and let me know they wouldn't need their room a second night; that would have fixed the issue if I had not been forced to pay for the second hotel and could not cancel at that time and get a full refund.

Danielle, 2 晚商務旅行, 2021年06月18日

Hotels.com 真實旅客評語

Decent stay

The stay was great! However; there was very many cracks and chips in the ceiling and walls in the room. Also when we return to the room the room was the way we left it. No clean towels, garbage was still in the garbage cans and bedding not changed. I went to the front desk and asked for clean towels and garbage bags and cleaned the cans myself.

michelle, 2 晚家庭旅遊, 2021年06月17日

Hotels.com 真實旅客評語

Flies were coming out of both the sink and shower drains. Not pleasant at all. Very disappointing front desk as well.

12 晚商務旅行, 2021年05月30日

Hotels.com 真實旅客評語

Just what we needed

It's been fine. We just needed a place to sleep after two graduation functions. This was close to one of the celebrations and the check-in staff was very helpful. I was tired and frustrated and in a rush when we arrived, and the staff was positive and helpful.

Carolyn, 1 晚家庭旅遊, 2021年05月22日

Hotels.com 真實旅客評語

find a better hotels not worth the money

it doesnt matter how clean or friendly the employees are. the room was not worth the money. I've paid 70$ for a clean room at motel 8. the room was bland, sterile, everything was unplugged or stuck in position. Every motel in town at the least has plastic cups there was a coffee maker that i eventually found where i could plug it in and there was a pair of paper cups for the coffee we took turns drinking from them. I had to purchase cups from the circle K store. there is basic service one expects in a cheap dive of a motel that the great holiday inn doesn't bother t fulfill. this is my second time I've stayed at this hotel, the last time I made excuses for its failings This time if there was some one to ask I'd ask for my money back This was my last time paying so much for so little.

Anthony L, 1 晚家庭旅遊, 2021年04月24日

Hotels.com 真實旅客評語

Hotel staff member Lisa went above and beyond. She Opened the breakfast bar early to accommodate multiple families leaving early

1 晚旅行, 2021年04月23日

Expedia 真實旅客評語