The rooms were subpar. First of all, no room service. Next, rooms need new furniture. The bed pillows were too soft and gave me a neck ache. The bathroom, although large, needs a heat lamp. The towels were like sandpaper. However, the service was good. When I needed something, the staff was there within 5 minutes. I stayed at the Atlantis on the way home. Now that is a top-notch hotel.