I arrived at 2:20 pm, which I didn't realize was a little too early. I waited over 5 minutes to be spoken to due to the young lady printing off copies of pictures of baby shower games for another customer. Once I finally got helped, I returned to my car to get my daughter, park and bring our luggage in. As we are walking past the check in desk we are told that our room "might not be clean" for about 5 - 10 minutes. Now, I have my hands full, as does my daughter and we have been up since 6 am for a volleyball tournament. I was shocked! She told us to go and see if our room as available. Once we go to our room we saw the entire room torn apart and were told it would be 20 minutes. We put our belongings in a safe place and had to sit in the car for 20 minutes. Please tell me that A) we couldn't have been told at check in that the room wasn't ready? B) that there wasn't a clean room available? C) she could have offered us a place to sit and wait or something?? and the fact that she couldn't be bothered to help me while she was printing was also frustrating.
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月14日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年3月8日
Very slick shower
We have stayed here many times with no negative issues in an accessible room. This time however, the shower floor was extremely slick as if the cleaner was not rinsed off, causing a very hard fall. Still in pain several days later. Front office staff was very concerned and apologetic. An accident report was filled out but their insurance company has not reached out like we were advised.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月4日
The stay was fine. Website showed that all rooms offered 55 inch lcd tvs. My room had maybe a 27 inch tv.
Carl
Carl,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
Hotel was in a convenient location
Pam
Pam,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月13日
Serious improvements suggested
Front desk not very welcoming. Building seemed clean. Asked to be put on 1st floor due to mobility issues. Room amenities need serious attention. Loose/missing fixtures on tub. No safety features. No racks or place to put towels except floor. Loose electrical outlets for c-pap. No outlets available when sharing a bed for 2 c- pap machines.
Sumner
Sumner,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Katheryn
Katheryn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
My only concern is the bathrooms don't have high t
Cynthia W
Cynthia W,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月27日
Room was comfy, ice machines did not work, breakfast was ok, had rotten milk one morning, overall did what it needed to do for this stay
Divinity
Divinity,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月26日
Good space but need all heavy duty cleaning
Katlin
Katlin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月22日
Karin
Karin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月16日
Danielle
Danielle,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Renan
Renan,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
SALEMSALEMSALEM
THIS WAS A QUICK OVERNIGHT IN SALEM VIRGINIA
C Richard
C Richard,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
Karl
Karl,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Nice place
Very nice place, comfortable beds, and the breakfast is great! It’s quiet there too. But the pillows are odd—they are small squares and a few are quite lumpy.