Lovely hotel. The front desk night clerk was friendly and personable. It's right next door to Buc'ees which is open 24/7 so that was great! Right on the highway so that was convenient as well. Overall a good pick!
jane
1 晚旅行
6/10
Donald
1 晚旅行
10/10
Ed
1 晚商務旅行
10/10
Melissa
1 晚旅行
8/10
Doug
1 晚旅行
2/10
Dawn
1 晚旅行
10/10
真實旅客
1 晚家庭旅遊
2/10
Not my favorite hotel stay. There was a fire on the roof and we were evacuated to front parking lot. There was no communication from the staff/manager until I reached out to find out what was going on and to see if we could retrieve our belongings out of our room. As a guest at this hotel I would have expected to hear from the staff or a manager to check in on us during the situation. I know the fire was unexpected, but communication with guests should have been priority.
Kelly
1 晚家庭旅遊
6/10
The air conditioner in our room didn’t seem to work well.
Penny
3 晚家庭旅遊
6/10
The gentleman checking us in was very slow and had to wait 20minutes. The bed was queen size and too soft. Checking out the woman could not smile even when wishing her a good day.
Maria
1 晚好友同遊
6/10
ok
Daniel
1 晚旅行
2/10
The experience was terrible. Our double room was given to another customer because they said Hotels.com overbooked them. Then they said they upgraded us to one of their best suites… the “suite” was awful. It was literally an old conference room with a bed in the middle of a huge room with another bed that folded down out of the wall that was stained completely up. The room smelled old and very musty, there was a huge 8 foot table with 10 old chairs stacked on top. The bathroom was disgusting and the carpet looked like it was not vacuumed in some time. They guy at the front desk was nice but seriously acted unconcerned about how bad it all was.
Sabrina
2 晚家庭旅遊
2/10
This specific hotel does not allow anybody that lives in a 50 mile radius to rent a room. This is common in the Springfield area and we called ahead and they said as long as we have a valid ID, it would be okay. They refused to let us check in. Thankfully hotels.com process the return.
真實旅客
1 晚旅行
2/10
I am not one to leave a negative review, but this was not a pleasant experience and so many of my bookings are based on other people’s reviews so I felt like I needed to share for the sake of others. The room was hot and stuffy, tv did not work, and there was a loud barking dog in the room next door. When we pulled the bedding back to go to bed, there were hairs on the sheets. We went back down to get a refund or another room. They put us in another room (no discount offered). This room was also stuffy and the AC unit was loud. Not a comfortable, relaxing experience!
Paul
1 晚家庭旅遊
8/10
Great location to University. Clean and well managed.
Mark H
3 晚家庭旅遊
10/10
真實旅客
3 晚旅行
10/10
Everything was great except the elevator was broken and being handicap I had a hard time getting to the room
Alfred
4 晚旅行
10/10
Jessica
1 晚旅行
4/10
The room was very damp to start with. It was a handicap room and there was no light in the bathroom over or near the bathtub. Then the outer door of the room would not close.
The manager was helpful & said that we could go to the room next door, which was also handicap, but that door was also showing signs of not closing. So he then had us go to another room - not handicap - , which we did, since it was after 8 p.m.
Paula
1 晚旅行
6/10
Outdated hotel just like most of them nowadays. Stains, ripped up bathroom door, its fine, if youre from a 3rd world country.