My sister and I were there for my hospital appointment at Yale Greenwich Hospital for testing . The experience from the check in to the check out was incredibly we (both) are very hard to please and we were beyond grateful and thankful for the service that we received. I will recommend and also return.
I also wanted to mention the Dining was conveniently located and the food was amazing , also the waitress Suzy was extremely helpful and kind to myself and my sister. Very pleased . Thank you for making it a very calm experience for someone who was anticipating an already stressful situation.
Mimma
Mimma,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 28 日
The hotel is great. The only negative is they do not serve a breakfast buffet Monday through Friday.
Alaine
Alaine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
Anita
Anita,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Hyatt Stay
Nice hotel in Greenwich CT
Richard
Richard,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
exum
exum,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Cecil
Cecil,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Hotel is very nice. The front desk people were very accommodating. We had a few issues which they took care of. I would stay there again.
iris
iris,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Wonderful stay
Our stay was wonderful. The room was very clean. The atmosphere was very inviting. The staff answered questions without hesitation.
Jessica
Jessica,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 16 日
Stay was wonderful stuff amazing💥 the only problem is we got a room where the phone was not working and we had trouble with the Internet, but was offered another room. Internet was also fixed by engineers. with all that said and done we were offered an extra night in all it was an amazing trip one of the most beautiful hotels ever. Food excellent
Fayona
Fayona,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Reliable and Nice
I have stayed at this location many times. I felt comfortable and safe. The hotel and rooms are clean.
Haley
Haley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Best hotel in Greenwich, GREAT service!!!
The young lady who checked me in was fantastic - as was my dinner server. Always nice staying with you. There will be more - soon!
Bill
Bill,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Everything was great except that someone was screaming cuss words at 2am
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Excellent hotel stay room was great with couch, giant TV, super comfy bed and nice bathroom offset a bit from room. We will be back
Steven
Steven,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
7 year anniversary trip
Room was spotless, bed was comfortable, front desk was super friendly. The cleaners were super nice every morning. The pool/hot tub was a nice touch. Highly recommend to anyone looking to stay in the area.
Joshua
Joshua,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Good value for money!
Would recommend!
Erica
Erica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Very beautiful greenery area where you can have a drink or breakfast
Pool was nice too
And bedrooms very calm and comfortable
ELISE
ELISE,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 30 日
Alexandre
Alexandre,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Alexandre
Alexandre,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Disappointed in Old Greenwich!
I kept hoping things would get better… Difficulty getting the site confirmation number to set up their app (it’s different from the Hotels.com itinerary number). Took 2 hours on the phone with Hyatt to get this and was scolded for using a 3rd party to book.
The app wouldn’t open our door but luckily an employee was walking by and checked it but it wasn’t working. He opened the door for us and told us to call for a physical key card (which we did). They never brought the cards, but 20 minutes later we heard our door clicking so they fixed it but never called to tell us.
The body wash bottle in the shower was completely empty. Luckily, discovered this before using the shower since I needed hand soap and there was only 1 tiny bar to share. It took 20 minutes to get the body wash sent up. (What if I had been in the shower?!). The shower head wasn’t very clean. The wood trim around the bathroom door was chewed up on the bottom (dog?) and hastily painted over.
The room had 2 queen beds and both were lumpy and uncomfortable. The bed pillows were smaller than standard size and they were lumpy also. So uncomfortable (I should have brought my own pillow). Luckily we only had to stay 1 night (in town for a bridal shower) and picked this place because my family said it was just renovated - maybe the atrium (that was very nice) but not our room! We recently stayed at a Hilton property in Charleston and it was a million times nicer than this place, so no more Hyatt for us.