Upon arrival, I found carpet had not been properly cleaned, faucet in bathtub leaked the entire time, and the refrigerator was not cold, as if it was not plugged in or hadn't been turned on. This is the 2nd time I've stayed in Quality Inn in the past two weeks, and the second time I've had to give a negative review. Nothing has changed. Instead, its gotten worst. Not sure how my reviews are being acted upon. It appears they are not.