Front desk staff was nice, friendly and cooperative, but room service and house keeping was pathetic.
Especially room service manager was so pathetic and arrogant and when asked for his superiors name to complaint he said he is the final boss.
I was in suit room, and when asked for coffee satchets they would send 1 or 2 and I always had to contact front desk for house keeping and room service.
Such attitude and arrogance and lack in service is not expected from 5 star property such as this.
Milan
Milan,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年5月19日
farouq
farouq,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年5月8日
Excellent
Bhim
Bhim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年10月14日
Sarmila
Sarmila,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2022年10月6日
Bhimkala
Bhimkala,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年7月25日
真實旅客
6 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2022年7月2日
Bo
Bo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年5月23日
Very helpful and a wonderful place to stay
Ian
Ian,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年5月20日
Happy with my suite
Ian
Ian,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2021年8月11日
Emergency Stay
It’s okay neither great or bad. My two years old baby took shower and got itchiness later on. Two twin beds are small for two adult and two babies.