I made a reservation and I had cancellation insurance.
Yet I was still charged
When I went on their website the day before and tried to call the phone number. The website would not let me click through to an area that would ask him to call me.
I called three times and was put on hold with a automated tape for 45 minutes in total I would like a refund
I am happy to change the scope of this review if I get refunded. That is the reason I paid for insurance.
Jojn
Jojn,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 23 日
Terrible
Place was disgusting. They do not clean rooms well. Bed bugs, blood spots on floor & curtains. Drugs left in room. Managers response was what do you expect drug addicts stay here.
Jennifer
Jennifer,4 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 15 日
Would not stay again
Power plugs in half the room and nightstand light did not work
Fred
Fred,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
Not to bad
Overall it was a decent place not really all that but not bad either.
Rene
Rene,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 2 日
Generally good overall. Reception is not 24 hours, and travelers should know that.
Gannon
Gannon,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 22 日
Jeffrey
Jeffrey,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 13 日
Dette er ikke ét hotel men motel hvor vi ikke følte os tryg og derfor ikke ville overnatte der. Fandt andet sted at overnatte og tjekkede ud næste morgen. Kan inte anbefales
Pia
Pia,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 7 日
Could hear the bar music damn near all night 😭
Cody
Cody,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 2 日
Non smoking room smelled like an ash tray ,the entrance had 4-6 people hanging around smoking cigs and weed,continental breakfast was kureg k -cups ,not family friendly,bathtub looks like someone was making meth in it filthy as can be pillows stunk bedding was thin remote was sticky absolutely disgusting place mid lead by hotels ,com
Ryan
Ryan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Matheus
Matheus,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Pakawat
Pakawat,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 19 日
Would never stay here again
Saw a mouse enter the service room. The room was filthy and smelled like an ashtray. When I went to check out Sunday morning at 7:30, no one was there at the front desk even though the posted hours were 7:00 am to midnight.
Matthias
Matthias,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 18 日
We were grateful to have a place to stay.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 16 日
Kelton
Kelton,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Its good,everything is clean and the staff is friendly