We were supposed to have a 1st floor, easily accessible handicapped room - confirmed 24 hour before. Got there at midnight after a show and neighboring Gillette Stadium and told there was no room with handicapped accessibility. We were moved to a 3rd floor non-handicapped room. The room smelled like cigarette smoke and had very old linens and had dinghy towels, with a washcloth that was clearly damaged by makeup removal. Not a good nights sleep! Then in the AM, went down for our free breakfast … and the small seating area was full, with long lines to wait for the completely insufficient amount of food available. So you had a long line, fighting over the small amount of food and nowhere to sit once you fought the crowd. So we opted not to wait for breakfast and left to go home hungry. We’ve had fine stays at other Hampton Inn’s, but not this one!!
P. & J. Mack