The room, staff and service was great. Just a couple of issues: housekeeping missed a few things being replaced like dish cloths towels a dish soaps, the AC didn't cool the room below 74 F, 24 C even after we called and engineering came by, the TV needede a reset and the stove controls labels were worn off quite a bit.
Danny
Danny,21 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
MASAKAZU
MASAKAZU,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
John
John,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月4日
Happy to be back at Ilikai
Great sunset views from our balcony. We enjoy having a working kitchen in our room.
Housekeeping did a good job.
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月30日
Daniel
Daniel,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
A perfect location for families
We loved our stay! The kitchenette was perfect for our family - not having to eat out every day was such a help. The staff were friendly and welcoming. We loved having ice cream at Dave’s everyday! Access to the beach and lagoon was seamless and quick walk with the kids.
Amy Lan
Amy Lan,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
wayne
wayne,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
WEONSEOK
WEONSEOK,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月22日
Jean
Jean,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月21日
Staycation
We love to stay at the Ilikai. It’s our favorite hotel to staycation in as a Hawaii resident. We always have a good time and enjoy the property and its amenities. We were told at our check in that we were going to be upgraded for free and that we booked a city view on the 8th floor I believe but they were gonna get us a partial ocean view room on the 2nd floor instead. Which sounded cool, I like the city view but ocean view is always pretty so no big deal! We got to our room and it was on the same floor as the pool and we had a sliver through trees of ocean view and the other 90% of our view was people and their kids hanging out at the pool. It was not a big deal but I would have rather kept our city view room than to be next to the loud pool with screaming kids. And we felt that telling us it was an “upgrade” was misleading.
Skye
Skye,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月18日
The view from our room
Enjoying
Joe
Joe,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Sofa bed was uncomfortable. Our last night there was a false fire alarm at 4am. Not to happy about that.
Myra
Myra,6 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月13日
Jason
Jason,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Great location for a family beach vacation
Other than having the comforter changed upon arrival due to a stain the room was great and having a full kitchen really helps with the kids and their eating habits. The view on the upper floors is amazing, fireworks and a hula show on Fridays. Stayed for over a week and loaded up at Walmart in the first day with water/food/snacks/spirits. Parking by the marina is cheaper than valet, and there are tons of shops everywhere. The lagoon was great for the kids, and the beach has a great vibe. Definitely would recommend Ilikai to any family.
Richard
Richard,9 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Benjamin
Benjamin,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Kapiolani
Kapiolani,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月4日
The room we were given was NOT a good location, they put us on 2nd floor above the valet & street level so there was NON STOP noise. The room was nice but beds need updating & better pillow for sure. The staff was really nice & helpful. Management took care of an issue we had with someone from the staff coming into room without our permission & scaring our daughter. The valet workers didn't seem to work like most other valet staff, we had to bring the keys to them when we would arrive so NO tip for lack of service from them & cost was EXPENSIVE. Might be better if we were placed in a better location & better view.
Catherine
Catherine,7 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
The stay overall was good. A lot of trouble and confusion checking in. My room description stated pool view and my room didn’t. I had a straight view of the trash and parking lot.
The elevator situation was the absolute worst.
I’m not sure I would stay at this location again.
Lacie
Lacie,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
The elevators seem to be updated/ maintained better. Even though the number of people in the elevators was less than 2500 lbs, the max capacity, two of the elevators didn't move. We had to let the last people in out.