First of all, I was not greeted when I walked in. I had to initiate conversation and before she said a word to me, she got up and turned on a light. When she did speak it was to ask for my DL. I gave it to her and she looked at a screen for several minutes before I had to speak first AGAIN. I asked if was she able to find my reservation. I had checked in online. She said she was trying to see if I was prepaid. I wasn't which she would have known if she had asked. Once she got my card and printed out the forms, instead of bringing the form where I was standing, she put it on the opposite side of the counter for me to sign. I almost didn't move but I needy blessings to keep flowing... We have been traveling a great deal for business and this has been the worst customer service experience I've had. Got through that only to get a crappy room. So disappointed.
Our room was not up to our standards. It was not clean, paint was peeling, there was a piece of toilet paper in the peep hole and you can see the outside from the crack in the door. We are staying because we are tired but we are not happy... At all!!!
Oh and the rude person at the front desk was the manager on duty.
Also, I tried to add pictures but for some reason it's not working. There are pictures though... Sigh
Vanessa
Vanessa,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月5日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Very clean.
Ronald
Ronald,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月28日
Krisha
Krisha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Nice stay, nothing over the top
Erika
Erika,3 晚浪漫之旅
Orbitz 真實旅客評語
10/10 好極了
2024年10月19日
Everything was good except the desk chair. It was horrible. It leans all the way to the back.
真實旅客
7 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月30日
All good
Robert
Robert,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月23日
My rental car was damaged by an unknown vehicle (white, left passenger door). I understand that incidents like this are unpredictable and that guests are from very different areas. Dublin, GA seemed fine. A leaky bath faucet isn't uncomfortable, but raises the concern on maintenance and resource usage.
Gregory
Gregory,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月18日
Thank God we stayed for only one night. The room was absolutely filthy. My husband and I brought cleaning supplies and got to work cleaning for over an hour before we finally felt comfortable.
We only met with one staff member, She was accommodating and friendly.
She checked us in when we arrived. In the morning, she was doing laundry and breakfast. It’s no wonder the room was so bad, She doesn’t help to clean the rooms.
Anne-Marie
Anne-Marie,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月14日
Victoria
Victoria,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月12日
It was good for the price. I was just expecting a newer looking room given I was told it had been completely renovated. It certainly did not appear that way and the electrical hookups were few and the one behind the bed was especially bothersome being loose from the wall.
Beth
Beth,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月18日
Terrible we didn’t stay because they stated system was down and couldn’t validate our reservation and we were told to contact hotel.com and when we call the did a great job offering solutions but was told no managers on site so they wouldn’t gelp
Lyndsie
Lyndsie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月18日
Business Quickie
It was a quick over night trip and the room was just right.
Joey
Joey,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Brandon
Brandon,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月25日
Wanda
Wanda,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月19日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年7月2日
David
David,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年6月30日
The location was great. The check-in wasslow due to computer problems but the staff was nice and helpful. The floors in the room were filthy. The coffee table was sticky. The sheets and towels looked and smelled clean, which was good. Wouldn't recommend motel to anyone.
Ronda
Ronda,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年6月24日
No ice
Came in from riding my Harley in 102 degrees heat. Only thing I expected was an working ice machine. They had one and it did not work. Had to go to a restaurant to get a couple of large cups of ice for drinks that night.
Good AC. Clean room. Other wise ok.
Dave
Dave,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月17日
Thomas
Thomas,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月3日
MARCO
MARCO,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年6月2日
Find another hotel
Absolutely disgusting. That room looked like it hasnt been cleaned in MONTHS. It's bad when the previous guests reciept was still sitting on the table in the room.