桃樹亞特蘭大飯店及會議中心

Terrible and inept service at front desk

The service at the front desk was horrible. Waited for 20 minutes, then they wouldn't let my wife check in because they said it needed to be me. Then they finally gave us the room and it was already occupied. Upon returning to front desk, they weren't sure what to do. Finally gave us a room. The room is nice, but service is terrible and several guests had similar experiences including having their cards charged double the price. Many people were angry at the desk every time we walked by.

2 晚家庭旅遊, 2021年07月16日

Hotels.com 真實旅客評語

Weekend trip to Peachtree

Check in was fine and the staff was very nice. My wife has bad allergies so I always check the ac filter. It hadnt been changed in months. I called the front desk and it was quickly taken care of.

Sean, 2 晚旅行, 2021年06月25日

Hotels.com 真實旅客評語

Very nice. Totally remodeled. Very spacious.

1 晚家庭旅遊, 2021年06月11日

Expedia 真實旅客評語

Stay here!

Very clean hotel! Seals over everything after cleaned. Room was spotless. Balconies could use a good sweeping and the railing wiped off from pollen. Staff was friendly and courteous. Great hotel. Highly recommend.

Shannon, 1 晚家庭旅遊, 2021年06月10日

Hotels.com 真實旅客評語

very cold and unfriendly staff

1 晚商務旅行, 2021年06月09日

Expedia 真實旅客評語

I don’t understand how this hotel could ever get a bad review. I honestly loved it!!! I was staying in midtown for my travels and stumbled across this hotel. Everything was on point from cleanliness, to guest service, and the room. They communicated with me via text for any assistance if needed which was very helpful. The room was absolutely wonderful. Even parking although I paid $21 a day for it but that’s the perks for staying downtown you pay for parking everywhere you go pretty much lol but overall I loved it. I can honestly say you are at the heart of Atlanta so everything wasn’t hard to get too. I really really enjoyed my stay and hopefully I would love to revisit soon!

4 晚浪漫之旅, 2021年06月04日

Expedia 真實旅客評語

Needs updates

Location of hotel was great. We picked that hotel for the pool and restaurants so we could relax all weekend and not leave. The pool was closed for repairs. No hot water at all for the shower during our whole stay.

Stephanie, 2 晚旅行, 2021年04月23日

Hotels.com 真實旅客評語

Just Okay

States on the website limited airport shuttle service where it should have said none. Spent over $100 on Ubers. Also pool was absolutely filthy.

Marcia, 4 晚家庭旅遊, 2021年04月13日

Hotels.com 真實旅客評語

Very nice inside. The staff was very courteous and helpful. The grounds needs some curb appeal. It looks abandoned from the outside.

1 晚家庭旅遊, 2021年04月10日

Expedia 真實旅客評語

The room and wait staff at the restaurant was great. My issue was with the lady at the front desk during check out. I had cut my foot and was bleeding in the lobby. When I asked for a band aid, she said they didn’t have any. I thought this was weird so I asked, “you don’t have a first aid kit anywhere in this whole hotel? What do you do if you get hurt?” She replied “Well I bring my own stuff. I’m responsible.” Incredibly rude. I can understand if you didn’t have a first aid kit behind the counter but she didn’t even try to find one, and she didn’t ask what was wrong. Thankfully it was just a cut but it could’ve been worse and she did nothing to help. Definitely didn’t feel the hospitality this industry is all about.

2 晚旅行, 2021年04月02日

Hotels.com 真實旅客評語