Overall we had a great experience. The bathroom sinks in our suite were clogged. The pool was a little murky
Dominic
3 晚家庭旅遊
10/10
This is our first time here and we really like it. It's pretty clean and in good condition.
Sue
1 晚商務旅行
6/10
2nd time here and I travel to Fresno 1 per month. The first time the parking lot was being worked on and I was given a room clear across the property on the 2nd floor farthest away from the entrances and elevator. This 2nd time the pool was closed and there appeared to be black mildew in the shower. Also the lodgers next to me or near me and above me were loud, stomping all night and kids crying and screaming. I think you can improve by placing solo travelers on business away from families so we can get a good nights rest. Will try a 3rd time.
真實旅客
1 晚商務旅行
10/10
Amazing, well appointed rooms, very clean and quiet. Much more than expected with a full kitchen, eating area, separate bed area and tv that rotates between the bed and living room area. Must be set up for business clients with a full desk area for work. Good breakfast buffet and great service. Love Sonesta hotels!
Judy
2 晚旅行
10/10
Excellent customer service! Ful amenities, good breakfast, close to Zoo.
Gabriell
1 晚家庭旅遊
10/10
Absolutely loved the room. The bed was a little small but other than that Everything about the room was great. The hotel front desk staff were a little slow but overall good stay.
shalondra
1 晚旅行
10/10
I love the front staff. Super friendly and helpful.
Michael
2 晚家庭旅遊
6/10
Chantelle
5 晚旅行
8/10
Andrew
3 晚旅行
10/10
I stayed in a two bedroom suite, and it was like a small condo. My 89 year old mom had an easy time moving around with her walker. The doorways are large, and the furniture is placed to maximize space. There is a beautiful breakfast buffet, but we preferred to sleep in. It was fun making breakfast with crazy hair, and then eating at our dining table in pajamas. The kitchen had everything we needed to prepare meals. The grocery store is just a 3 minute drive. This hotel is perfect for people who want to live like they do at home when traveling.
Valerie
3 晚家庭旅遊
4/10
We were unable to get our assigned room for early check in do to it not being ready, as per graduation weekend and trying to make it on time to my ceremony we were accommodated into a room similar which I was okay with, unfortunately we had a horrible experience at breakfast hour the following morning an individual was standing outside the lobby on the phone and my partner and I were getting breakfast when someone opened the door for him and he went off on my partner for not opening the door, the staff did nothing and the guy continued to make us feel uncomfortable and kept cussing and saying rude things trying to be little him despite my partner apologizing and stating he didn’t know he was wanting to enter as he was talking on the phone outside the door and like any other individual staying he should have a key card to come in. Despite the phone service not working well in the area the complimentary wifi wasn’t any better. We stayed for 2 nights and we never received room service. Additionally it was as if people were running through the hallways upstairs through the night making it hard to peacefully rest. I won’t be staying at this location again unfortunately.
真實旅客
2 晚旅行
10/10
Megan
2 晚家庭旅遊
10/10
Great place to stay, staff is friendly, the entire place is extremely clean.
Christine
2 晚商務旅行
2/10
Had an unfortunate experience with the cleanliness of our room. After a long day, we got checked into our hotel and got settled in. Upon opening the sofa bed for my kids to sleep on we noticed some disgusting stains on this mattress. Needless to say we didn’t have them sleep on the sofa bed.
Mathew
1 晚家庭旅遊
10/10
Jennifer
2 晚家庭旅遊
10/10
Stefani
1 晚商務旅行
10/10
Great staff. Great service.
真實旅客
2 晚商務旅行
10/10
Very nice room with kitchen and lovely bathroom; friendly staff; wonderful breakfast; great mattress.
Harold
9 晚家庭旅遊
10/10
Michael
3 晚商務旅行
8/10
It was a place to sleep while working out of town
Stephen
3 晚商務旅行
8/10
Spacious rooms, I like all the amenities. Good breakfast. Laundry not so good. They charge 3 bucks for washer and 3 bucks for dryer but you’ll end up paying 6 bucks for the dryer coz it doesn’t get dry. And I have to do three loads