Arrived and checked in with no problem. Went to eat and when returned to get cleaned up before bed realized there was no HOT WATER, and outside temp was in lower 30's. Went to front desk and was told they were replacing hot water heater and no rooms had hot water, and would be replaced by next day. They should have informed us before checking in. Next day hot water in morning, but evening was just luke warm water and was told boilers were not large enough to serve all rooms. Never appoligized for lack of hot water and would not credit any of the night stays. I've stayed here the last 3 years while visiting Gulf Shores and no problems until this year. Upon check out was told could not print off receipt until I basically got irate with them then said oh here is tab to print your receipt. Can NOT recommend this motel any longer, will stay elsewhere next year.
David
David,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月18日
Reception Desk
Front desk ate an apple while I was checking in. She was also on a personal cell phone call during my arrival and was speaking and laughing to them in another language while I stood there.
Returned the next day for fresh towels and she made me go back up to room to get my dirty ones first, then follow her to laundry and dump them myself. Unbelievable
Domonic
Domonic,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
Benjamin
Benjamin,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月30日
It’s a quite hotel and convention to everything
Tim
Tim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月24日
Mike was great!!
Frances
Frances,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年11月4日
I didn't like the bed it was to hard and the pillows were to thin but everything else was good
Lori
Lori,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
Good location
Doug
Doug,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月28日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月26日
Shawn
Shawn,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月23日
Joshua
Joshua,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月19日
The stay was fine, but we were woken up the night before check out with a lot of noise from above us. After it finally settled down around 2am it started back up at 6:30am. We just got up and checked out.
Michael
Michael,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月17日
Gladys Y
Gladys Y,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月16日
Denisse
Denisse,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月15日
not clean at all
david j
david j,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月27日
Dc twentysix
Dc twentysix,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月27日
Will never go back here, terrible experience
Shauna
Shauna,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年9月6日
The only thing nice about this place was the pool. The little girl at the desk wouldnt even hardly look at us. The vending machine wouldnt work. She just said , she couldnt do nothin aboit it. She was poking on hers phone. Ill never go back there . Their ads. Are very deceiving .
Katonna
Katonna,4 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年9月2日
It was very nasty. The room stunk really bad. The lady at the front desk couldn’t give us another room couldn’t give us our money back and wound up changing the sheets like four times before she could find some clean ones. There was blood on the pillow mold on the pillow mold on the walls mold on the pictures. I have pictures of all this if you want you get back with me and I will send them all to you, I would never ever ever want you to send me back to a red roof in
Barney
Barney,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月1日
We have pets and I'm glad they let them stay there . We did not take r pets this time. There was dog urine everywhere in front of are door from a 150!pound dog that was next door. 2nd night there I got a tick off of me from the bed and got very sick. We left a day early because of the smell and the air conditioner would not cool. On top of that r room never got serviced and waited for over a hour for new towels. The pool are was the only thing nice and clean at this motel.
Josh
Josh,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月16日
Had bloody in the shower curtain and they didn't change the attends was.more concerned in arguing, called the manager whom didn't do anything about it.