The only reason I gave four stars was the front desk. They were not at all friendly and moved at a snail's pace. It took me twenty minutes to check in and out. I had to hear all about your wonderful cookies from the people in front of me and was never even offered one. The property is beautiful.You need a staff upgrade.
Charmaine
Charmaine,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Pretty good with some minor improvements
An excellent option for visiting the Bloomington-Normal area. The lobby is updated and very clean. I was impressed with how quiet and spacious the rooms were.
However there a couple things that could be improved:
-When I checked in I was not told what time check out was, about the pool hours, WiFi etc. The two women at the front desk were more interested in finishing their side conversations.
-One of the elevators is flat out un-safe. It creaks and squeaks and one of the buttons to take you back to the lobby area does not light up/it will not take you back to the lobby.
I would stay here again as long as the elevator was fixed.
Brittany
Brittany,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Corina
Corina,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Great location, perfect to catch a 6:00 AM flight
Clean, quiet, convenient
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Shalanda
Shalanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Josh
Josh,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Kelli
Kelli,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Excellent hôtel
Chambre spacieuse. Excellent petit déjeuner. Hôtel très propre. Rien à redire, nous reviendrons dans cet hôtel si nous repassons dans la région un jour.
Christel
Christel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
rodrigo
rodrigo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Jeremey
Jeremey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 7 日
The staff were great. The Hotel itself was clean, but the rooms are too dark so I will probably not stay there again.
Wendy
Wendy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Enjoyed the cookies!!
Larry
Larry,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Very clean and staff was nice
Laura
Laura,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Staff were very friendly, the restaurant on-site is a great bonus.
Kelly
Kelly,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Service
Melvie
Melvie,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 28 日
Hotel and staff were great. Room was less than great.
David
David,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
The bathroom is crazy small (TWO people cannot navigate!) and your water is extremely hard.
Room is very spacious.
Excellent food is restaurant.
Laurel
Laurel,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 25 日
Reserved a king size bed room and while it was a king size bed we were given a handicap room which had a small bathroom compared to the regular rooms and only 1 towel