The staff there were nice, friendly and supportive.
The ambient was tranquil and classy.
Suet Yi
Suet Yi,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Our Kensington Go-to
Had the best time staying at Melia with my family of 5. It had everything you needed for a comfortable and luxurious stay. The staff were so attentive and always available. They made the stay memorable and easy for us. The hotel has a beautiful London charm to it and is well maintained. The decor was chic, inviting, and lovely. We will always stay here when we visit London. It was quiet and easy for us to sleep through the night. The only issue was the design of the shower made it easy for water to fall outside of the shower but it didn’t bother us too much because the tile dried quickly and they have floor mats.
Kareem
Kareem,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Sophie
Sophie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Terri-Louise
Terri-Louise,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 11 日
Stayed in room 507 which was in the basement and not only did the room have an awful view of a wall it was it was extremely, extremely noisy from above and outside as well. Our nights were very disruptive. Having raised the complaint to reception we were offered a smaller room the following day go 3pm. Unfortunately this was not convenient as we were attending a family wedding. We were promised an email with recompense but nothing has been received and unfortunately we were very disappointed with our stay at the Melia for the money we paid
Diane
Diane,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Great spot in London for families
We stopped over in London for two nights on the way home from our family vacation, and we couldn't have asked for a better spot. Great neighborhood, easy access to the tube and bars, restaurants, shopping and parks. Service was impeccable. Laila (front desk) was very helpful with restaurant recommendations.
Laura Z
Laura Z,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Værelset var perfekt men morgenmaden er langt fra god nok til hotellets pris og standard. Kvaliteten af maden er dårlig - særligt brød og kaffe.
Nanna
Nanna,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
John Farooque
John Farooque,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Sevicio excelente, todo el personal fue muy amable, el desayuno muy bueno con mucha variedad para diferentes gustos la cama muy amplia, pero el cuarto demasiado pequeño para una familia, a pesar de eso esperamos volver a hospedarnos y si que queremos regresar!.
Mayra
Mayra,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Kelly
Kelly,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
I loved the location, the hotel is beautiful and comfortable. The staff is really friendly and accomodating. The only issue I did not like is the breakfast in Hispania, the service is very lacking especially from a staff member that could not even fanthom to bring a glass of water, let alone pick up the plates, too expensive for the assortment of food and the service. But the hotel service is excellent.
BEATRIZ
BEATRIZ,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Very modern and clean rooms. Great location (1 min to the underground. Friendly and helpful staff
Caroline
Caroline,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
The hotel was comfortable and quiet. The small cozy room was perfect for me, a single traveler. The rooms were clean and had everything I needed for a comfortable stay.
Jessica
Jessica,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
All staff super attentive, beautiful property
Katie
Katie,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
I will stay here again!
I loved this stay. I travelled with my daughter and loved the comfy room, lovely service and amazing location. The hotel is located in one of the best areas of London and we were walking distance to everything we needed: Cafés, supermarket, Underground and amazing restaurantes. I will stay here again!
Diana
Diana,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
What a lovely property! We thoroughly enjoyed our stay at the Melia. The service was excellent and the location was perfect, as it was close to the tube and lovely restaurants/cafes. We felt very safe in the area.
The decor of the hotel was tastefully done. It smelled so good in the lobby and the fresh flowers were such an elegant touch.
The breakfast every morning was very delicious as well. The rooms are nicely furnished, but small and cozy. I would highly recommend this hotel to anyone.
Kelly
Kelly,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 18 日
We enjoyed our stay here and our room was pretty spacious in our opinion. Love the little bed they made for my 4 years old. Walkable to the Kensington garden and close to a lot of shops and restaurants. It's pretty convenient in my opinion.
The only downside is that the bathroom need a little upgrade and they need to do a better job on cleaning it as well. Especially the grout and corner areas due to there are built up molds. The bottom door looked pretty worn out too..
Overall. A good stay.
Other than that. The room in general is pretty spacious and clean.
Casie
Casie,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 17 日
Jose Maria
Jose Maria,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 17 日
Underground station is close by. Two supermarkets within 2 minutes by walking.
Jeffrey
Jeffrey,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
We had an amazing time at this hotel
Cindy
Cindy,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 14 日
A considerar
Un día no hubo agua caliente y no había entrada con rampa, íbamos con silla de bebé