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Charleston Santa Teresa Cartagena

5.0 star property
Luxury hotel with 3 restaurants, near Clock Tower

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Photo gallery for Charleston Santa Teresa Cartagena

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Property video
3 restaurants, breakfast, lunch served; local and international cuisine
Meeting facility
Reception
Experience the vibrant spirit of Cartagena at Charleston Santa Teresa Cartagena, where historic charm meets modern luxury. Unwind on the rooftop terrace or indulge in a rejuvenating spa treatment, followed by a delicious meal at one of three restaurants. With an outdoor pool and sun loungers, free in-room WiFi and helpful staff have left guests feeling pampered.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Free use of bicycles
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is NT$6,691
NT$6,691 total
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Grand Suite

Grand Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Grand Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 70 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Suite

Romantic Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Romantic Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Classic Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 58 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Classic Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Courtyard View

Suite, Courtyard View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Outdoor pool, pool umbrellas

Sofitel Legend Santa Clara Cartagena

  • Pool
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9.4 out of 10, Exceptional, 996 reviews
The price is NT$11,922
NT$11,922 total
Aug 24 - Aug 25
Sofitel Legend Santa Clara Cartagena
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About the neighborhood

Map
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 1 min walk - 0.0 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Bocagrande Beach - 15 min walk - 1.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive
  • Airport pick-up service

Restaurants

  • ‪Plaza de Bolívar - ‬3 min walk
  • ‪El Baron - ‬3 min walk
  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Crepes & Waffles - ‬3 min walk
  • ‪La Vitrola - ‬4 min walk

About this property

Charleston Santa Teresa Cartagena

Located just 3.4 mi (5.5 km) from the airport, Charleston Santa Teresa Cartagena offers pick-up service (available 24 hours). Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Lifeguard on site

What to do

  • Shopping
  • Bicycle tour information
  • Use of nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2626 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • iPad
  • 55-inch TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Terraza - This poolside restaurant specializes in local and international cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
Harry`s Cartagena - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 19 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 100.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.

Also known as

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Frequently asked questions

Does Charleston Santa Teresa Cartagena offer free cancellation for a full refund?

Yes, Charleston Santa Teresa Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Charleston Santa Teresa Cartagena?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.

Are pets allowed at Charleston Santa Teresa Cartagena?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Charleston Santa Teresa Cartagena?

Sorry, there's no onsite parking at Charleston Santa Teresa Cartagena.

Is airport shuttle service offered by Charleston Santa Teresa Cartagena?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 19 per vehicle.

What are the check-in and check-out times at Charleston Santa Teresa Cartagena?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Charleston Santa Teresa Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.

What is there to do at Charleston Santa Teresa Cartagena and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Charleston Santa Teresa Cartagena also has a Turkish bath.

Are there restaurants at or near Charleston Santa Teresa Cartagena?

Yes, there are 3 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views.

What's the area around Charleston Santa Teresa Cartagena like?

Charleston Santa Teresa Cartagena is a short 6-minute walk from Clock Tower and 10 minutes' walk from Cartagena de Indias Convention Center.

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Charleston Santa Teresa Cartagena Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Food
Restaurant
Breakfast
View
Bed
Rooftops
Flowers

What guests liked

  • The rooftop pool offered an amazing view and was a lovely spot to relax. (9 reviews)
  • The breakfast buffet was great, very tasty, and excellent with a wide range of options. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location, staff and property
Luis, 4-night trip

10/10 Excellent

Excellent services good quality of amenities, the staff very good
Igor Yovanny, 6-night trip

10/10 Excellent

I loved everything about it especially the location
abigail Jo, 1-night trip

10/10 Excellent

Nice stay and friendly staff
Henry, 3-night trip

10/10 Excellent

Hotel is clean and beautiful. The staff is friendly and very helpful. Everything is within walking distance of the hotel.
Beautiful floral arrangement in the lobby.
Dinning space
Keisha M Lavia, 5-night trip

10/10 Excellent

Wonderful staff, amenities and cleanliness. Walking distance to main attractions.
Viviana, 2-night trip

10/10 Excellent

Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.
Guillermo, 5-night trip

10/10 Excellent

Beautiful hotel and ideally located within the walled city.
Roger, 2-night trip

10/10 Excellent

This hotel is excellent - very clean and beautiful ! Breakfast was delicious. I would give the service 6 stars! The staff was super attentive to us during our stay - bringing anything we needed to our room within a minute. They also accommodated our ask for a room upgrade and a late check out. Highly recommend this hotel
Lida, 1-night trip

10/10 Excellent

This hotel was amazing, I enjoyed every minute of my stay!
Arleth M, 5-night trip

10/10 Excellent

You don’t need to go out from the Hotel. There is everything excellent and more.
Barbara, 3-night trip

10/10 Excellent

Great location and hotel
Alaedin, 1-night trip

10/10 Excellent

100% recommended excelente in all aspect
Luis, 3-night trip

10/10 Excellent

Wonderful hotel. Excellent location, food and friendly staff. Will definitely come back
Leyani, 3-night trip

10/10 Excellent

The best hotel in cartagena.
Julian, 1-night trip

8/10 Good

The location is great, the hotel itself is also very good. The breakfast / restaurant location is very enjoyable and the staff are friendly and helpful. The room was also very nice and the bed very comfortable. The rooftop location by the pool could benefit from additional shade / parasols. This is a minor point but the hotel could do more to disguise the view on the outside air conditioning units when up on the rooftop (not visible from all areas however). Overall a very good hotel in a good location.
THIERRY, 2-night trip

10/10 Excellent

It was so beautiful and the rooftop pool was lovely. I would definitely recommend and would go back again!
Meghan, 5-night trip

10/10 Excellent

Nice location, great hotel!
Casey, 5-night trip

10/10 Excellent

Wonderful time at this hotel. Very walkable to everything within walked city. The hotel bar and rooftop pool were my favorites. Food options were delicious and staff super friendly.
dawn, 4-night trip

10/10 Excellent

Excellent hotel in an excellent part of town
steven, 2-night trip

10/10 Excellent

Great Location, amenities, customer service and very nice hotel.
Krizia, 4-night trip

10/10 Excellent

Great location and wonderful staff.
Andrew, 6-night trip

10/10 Excellent

Great hotel friendly staff awesome location!
Julio, 5-night trip

10/10 Excellent

Good everything
YAVE, 3-night trip

10/10 Excellent

The roof pool has an amazing view , location is excellent
Alexander, 3-night trip