THE FACE SUITES, PLATINUM,1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur, 50250
What's nearby
Petronas Twin Towers - 14 min walk - 1.2 km
Suria KLCC Shopping Centre - 17 min walk - 1.4 km
KLCC Park - 17 min walk - 1.5 km
Kuala Lumpur Tower - 20 min walk - 1.7 km
Pavilion Kuala Lumpur - 2 min drive - 1.9 km
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
Kuala Lumpur International Airport (KUL) - 47 min drive
Kuala Lumpur Sultan Ismail Station - 17 min walk
Kuala Lumpur Bank NeStation KTM Komuter Station - 21 min walk
Kuala Lumpur Masjid Jamek Station - 23 min walk
Bukit Nanas Station - 4 min walk
Dang Wangi Station - 6 min walk
Medan Tuanku Station - 8 min walk
Restaurants
Warong Che Senah - 6 min walk
Wariseni - 4 min walk
Cafe: In House - 2 min walk
R Club Lounge - 3 min walk
Evolution - 3 min walk
About this property
Platinum Service Suites Kuala Lumpur KLCC
At Platinum Service Suites Kuala Lumpur KLCC, you'll be just a 5-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are offered, and in-room conveniences include washers/dryers and refrigerators. The property is just a short walk to public transportation: Bukit Nanas Station is 4 minutes and Dang Wangi Station is 6 minutes.
Languages
English, Malay
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in rooms
Parking
Onsite parking available only on request
Free onsite self parking
Onsite parking limited
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Grocery/convenience store
What to do
Access to nearby outdoor pool
Services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Library
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board
Washer and dryer
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Extra futon (surcharge)
Bed sheets provided
What to enjoy
Fireplace
Separate dining area
Separate living room
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Dishwasher
More
Daily housekeeping
In-room safe (surcharge)
Fees & policies
Refundable deposits
Cash deposit: MYR 300 per accommodation, per stay
Optional extras
Safes in guestrooms can be used for MYR 30 per day
Futon beds are available for MYR 50 per day
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.
Also known as
Platinum Service Suite @ The Face
Platinum Service Suite at The Face
Platinum Service Suites Kuala Lumpur KLCC Hotel
Platinum Service Suites Kuala Lumpur KLCC Kuala Lumpur
Platinum Service Suites Kuala Lumpur KLCC Hotel Kuala Lumpur
Frequently asked questions
Does Platinum Service Suites Kuala Lumpur KLCC offer free cancellation for a full refund?
Yes, Platinum Service Suites Kuala Lumpur KLCC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Platinum Service Suites Kuala Lumpur KLCC?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Platinum Service Suites Kuala Lumpur KLCC?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Platinum Service Suites Kuala Lumpur KLCC?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Platinum Service Suites Kuala Lumpur KLCC?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Platinum Service Suites Kuala Lumpur KLCC and nearby?
Platinum Service Suites Kuala Lumpur KLCC has an outdoor pool and a fitness center, as well as access to a nearby outdoor pool.
Are there restaurants at or near Platinum Service Suites Kuala Lumpur KLCC?
Yes, there's an onsite restaurant.
Does Platinum Service Suites Kuala Lumpur KLCC have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Platinum Service Suites Kuala Lumpur KLCC like?
Platinum Service Suites Kuala Lumpur KLCC is in Golden Triangle, a short 4-minute walk from Bukit Nanas Station and 14 minutes' walk from Petronas Twin Towers.
Platinum Service Suites Kuala Lumpur KLCC Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
6.8/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very Good
Jun 24, 2024
Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.
Ketan
Ketan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2024
Excellent stay
Clean and comfortable
winnie
winnie, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 17, 2022
If they have cashless with no high deposits should be great.
The locations are convenient to travel because of Railway stations.
Able to direct from KLIA 2 trains to there.
Hon Wei
Hon Wei, 2-night trip
Verified Expedia guest review
2/10 Poor
Jul 15, 2022
DONGJUN
DONGJUN, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 22, 2021
Air conditioners are mostly not working
Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 24, 2020
Marimuthu
Marimuthu, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 9, 2020
Pun
Pun, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2019
Excellent hotel,
All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Aug 7, 2024
客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
Tamaki
Tamaki, 2-night trip
Verified Expedia guest review
6/10 Good
Jun 23, 2024
How Kim
How Kim, 8-night trip
Verified Expedia guest review
2/10 Poor
Jun 2, 2024
Dae hyun
Dae hyun, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2024
Très bon séjours l’emplacement est juste magnifique
Soumaya
Soumaya, 7-night family trip
Verified Ebookers guest review
6/10 Good
Mar 17, 2024
Falta de mantenimiento
No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out .
Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón .
Creo que hay mejores opciones definitivamente