4/10 一般般
2025 年 11 月 24 日
Our welcome staff was nice, the room was spacious and the bed comfy, but the hotel walls are very thin. We paid for our breakfast up front and we had a very nice and delicious first breakfast. The lady who served our first breakfast was very fast and friendly and made sure the empty coffee was filled up immediately.
Our second breakfast was a big catastrophe. We had to return our first order (because of missing sides) and ordered a different breakfast just to wait in total 1 hour and 15 minutes to get something to eat for 3 persons. The service was not fast or friendly at all so we decided to complain and got help from Megan, the assistant GM. In the end the solution we found was satisfying both sides, but we probably will not come back to stay in that hotel again, even though it is all in all a newer hotel with a good bed. If you want to stay in safe and quiet place, pay a little more and stay out of North Charleston.
Stephanie
Stephanie，2 晚好友同遊
Hotels.com 真實旅客評語
