The restaurant staff was unfriendly and not equally accommodating to all members in my group. The bathroom is so small that the door almost hits the toilet seat and tub when opening the door.
Kimberleigh
Kimberleigh,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Stephanie
Stephanie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
My room had a continuous motor sound from the bathroom exhaust and there was no switch to turn it off.
It was annoying.
Cecilia
Cecilia,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
Jacob
Jacob,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月26日
The stay was great and pleasant.
James
James,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月22日
Staff in the dining room did not allow us to sit at tables unless we ordered something. ( 8:30 at night and nobody in dinning room). They told us to sit outside but could not find the area they suggested for us.
Ellen
Ellen,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月19日
NO REFUND FOR YOU!!
We were there because Three Dog Night was playing at The American Music Theater in Lancaster on Saturday night. (We got there Friday evening.) Three Dog Night canceled the concert due to a band member having an emergency. We had booked 2 nights, but only stayed one night and when I asked for a refund for the 2nd night, they denied our request. I was told by the front desk to call Expedia to ask them. I called Expedia and they said that they had to ask the Hilton Garden Center Inn Lancaster, and after talking to them, they confirmed that we stayed one night instead of 2 but said they stand firm and will not refund our money. Really Hilton... that is very poor customer service.
Drema
Drema,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月12日
Brooke
Brooke,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月7日
I was given a pet friendly room even though I did not have a pet.
vivek
vivek,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月6日
Brian
Brian,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月28日
Everything was good, except the on site dining was disappointing. Wife and i tried for dinner and dining room closed with a very limited menu given at bar seating area.
Elmer
Elmer,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月22日
It was okay.
The doors to the rooms are loud when they close. I could hear everyone in the hallway entering/leaving their rooms. Their was a family that had kids running up and down the hallway half the night. The family spent more time in the hallway talking with the kids running up and down than they did in their room. Breakfast was okay. I would have preferred a make your own pancake/waffle machine and served myself breakfast than have someone doing it for me. Room was great, clean and the bed was comfortable.
JANICE
JANICE,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月14日
Deborah
Deborah,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Comfortable and quiet stay. We really enjoyed the hot tub and pool. The courtyards and gardens were well tended. The layout is a little labyrinthine, but the front desk staff was very helpful.
Emily
Emily,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月1日
stock coffee station in rooms
no cream or sugar with coffee in our room
Dan
Dan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月26日
Tigist
Tigist,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月25日
Had plans change tried to cancel, paid for the insurance.
They are not flexible and wouldn’t change.
Now I’m out $500
Very disappointed