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Hampton Inn West Springfield

2.5 star property
Hotel convenient to Big E

Choose dates to view prices

Photo gallery for Hampton Inn West Springfield

Lobby
Seasonal outdoor pool
Reception
Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
At the gateway to Eastern States Exposition, Hampton Inn West Springfield invites you to relax in style. Enjoy a free breakfast buffet, unwind near the cozy lobby fireplace or take a refreshing dip in the seasonal pool. With high-speed WiFi and helpful staff always available, this hotel is perfect for exploring Holyoke Mall and beyond.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Connecting rooms available
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$122 nightly
The total price is $139
Sep 7 - Sep 8
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 6 of 6 rooms

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard room

Standard room | In-room safe, desk, blackout drapes, iron/ironing board

Standard room

7.8 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1King study sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

1King study sofa bed

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 1,003 reviews
$135 nightly
The price is $153
Sep 29 - Sep 30
Total with taxes and fees
Hampton Inn & Suites Springfield/Downtown
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About the neighborhood

Map
1011 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 2 min drive - 2.1 km
  • MassMutual Center - 6 min drive - 7.1 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Eastern States Exposition - 6 min drive - 6.0 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive
  • Springfield Union Station - 5 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 18 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪City Line - ‬5 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Rumbleseat - ‬4 min drive

About this property

Hampton Inn West Springfield

When you stay at Hampton Inn West Springfield, you'll be within a 10-minute drive of Big E and Eastern States Exposition. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, MGM Springfield and Naismith Memorial Basketball Hall of Fame are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 5.00 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Here's the breakdown, no surprises

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self parking costs USD 5.00 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID - C0001873250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Hampton Inn West Springfield offer free cancellation for a full refund?

Yes, Hampton Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hampton Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hampton Inn West Springfield?

Yes. Self parking costs USD 5.00 per night.

What are the check-in and check-out times at Hampton Inn West Springfield?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hampton Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.

What is there to do at Hampton Inn West Springfield and nearby?

Hampton Inn West Springfield has a seasonal outdoor pool and a fitness center.

What's the area around Hampton Inn West Springfield like?

Hampton Inn West Springfield is a short 18-minute walk from Olympia Ice Center and 18 minutes' walk from Connecticut River.

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Hampton Inn West Springfield Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Shower
Restaurant
Weather
Water
Air conditioning

What guests liked

  • Breakfast was a highlight with many good choices and a great start to the day. (32 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Shoutout to Shannon

Shannon at check-in was extraordinarily helpful and kind to our group of Visually impaired friends.
Colleen, 1-night trip

10/10 Exceptional

Excellent staff

The front desk and cleaning staff are very professional, friendly and helpful. Always stay at this Hampton Inn during my trip to work in the area.
Kathleen, 2-night trip

2/10 Poor

Disgusting

Terrible hotel. Dirty, old, falling apart. We found hairs inside the bed. Left 2 nights early. Stay away!
Natalia, 3-night trip

10/10 Exceptional

Another great stay

Only issue is housekeeping knocking on my door before i got up.
Richard, 1-night trip

2/10 Poor

Completely unacceptable service

I booked this hotel for my wife and daughter. Upon arrival, they were forced to sign a contract that they would not be throwing a party and were additionally mandated to provide a $250 deposit on their credit card. The hotel was in close proximity to the highway, noisy and rather unkempt. Would not recommend ever giving this facility business again. Have also never had this sort of experience upon check-in utilizing hotels.com worldwide.
1-night trip

8/10 Very good

It was good, close to shopping and food options.
Eric, 2-night trip

8/10 Very good

Service

We had a fun time. Some housekeepers refused to provide us with towels even though we did not need their service. The breakfast was not the greatest and the male service was terrible, NOT VERY FRIENDLY AND WAS EYEING US THE ENTIRE TIME MAKING our toast and serving ourselves
7-night trip

10/10 Exceptional

Pet friendly
Lorrie, 1-night trip

4/10 Fair

Our hotel room was not very clean. Mold in areas but we unfortunately only noticed it after the kids had fallen asleep from a long day of traveling.
Jordyn, 1-night trip

10/10 Exceptional

quick trip for work. love staying at Hampton Inn all around the country. always clean and neat.
Steve, 1-night trip

10/10 Exceptional

Another great stay.

Friendly staff, clean and comfortable room, excellent free breakfast.
Richard, 1-night trip

4/10 Fair

Heater/AC leaked 3 of 5 days soaking rug
Rich, 4-night trip

10/10 Exceptional

Great place and comfortable!
thomas, 1-night trip

10/10 Exceptional

Did not like the shower. Did not operate properly. Room was clean.
KAREN, 4-night trip

10/10 Exceptional

All good, especially the people at the front desk!! So important!
Mary Lynn, 1-night trip

8/10 Very good

great stay

small rooms but in nice condition and made for a great stay. We will come back.
John, 4-night trip

10/10 Exceptional

It was clean, comfortable, and quiet
Karen, 1-night trip

8/10 Very good

For family events but modified for bad weather. Hotel.com would not allow me to cancel one of my 2 nights even though I had paid for early cancellation. I would have to cancel my entire reservation and there were no rooms available to reserve the one night via hotel.com or the Hampton Inn. Had to pay for 2 nights but only used 1night. Also paid double costs for each night for prime season. A credit towards my next visit would be nice.
Tammy C, 2-night trip

10/10 Exceptional

Pleasant place to stay
Jeff, 1-night trip

10/10 Exceptional

Super clean! Very nice place to stay!
2-night trip

10/10 Exceptional

Great stay at the Hampton inn
Christian, 2-night trip

10/10 Exceptional

I only needed one night. The accommodations were excellent, the breakfast was very good; (I love having hot options). The only thing I would suggest to fix is the diverter in the water spout. Although I was able to take a good shower, I would have preferred stronger water pressure. It needs improvement. It's a perfect place for a short stay.
Sharon V, 1-night trip

10/10 Exceptional

Staff was really friendly and welcoming, room was decent and clean, nice breakfast.
Karyn, 1-night trip

10/10 Exceptional

We had a great stay
morgan, 1-night trip

10/10 Exceptional

The property was great.
Daniel, 1-night trip