Room was very clean and modern. The bathroom could use some help. Paint was not fixed after remodel. Rusty toilet paper and towel holder. Bathtub was cracked inside so could take a bath. Just could use more updating in the bathroom. Hotel was very nice following their renovation. Great selection of snacks and to go meal options in the lobby. Staff wasnt rude but was particularly friendly.
Eva
Eva,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月21日
Dishonesty
I chose this hotel and paid a higher price for one reason: the indoor pool. I arrive and sign said it's "Closed for the season". Indoor pools don't have season. How dishonest of them to advertise that in the photos and not have it available.
William
William,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月4日
Ashley Ryann
Ashley Ryann,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月30日
Thankfully, only one night
Did not look nice like the pictures. The carpets up the stairs and in the hallways were stained and looked like no one vacuums. The room looked poorly cleaned upon check in. I also chose this place for the indoor pool & hot tub, however, they were “closed for the season”. They had luggage carts but no elevator, so that was useless. We had to tote all our belongings upstairs. The staff at check in were nice and they did offer breakfast. Highly unlikely to book there again.
Lori
Lori,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月26日
Room services did not clean the room floor. It was dirty when i checked in.
Amir
Amir,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Dawn
Dawn,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月13日
Extremely helpful
The staff was extremely helpful and easy to speak to. The room (121), had mold on shower handle and around sink. Will look at room before accepting next time when visiting area.
Vicky
Vicky,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月13日
You get what you pay for! Not recommended.
The hotel overall was terrible. The bed was comfortable but the condition of the room was poor. Fan in BR did not work & was hanging fr the ceiling. There was a heavy coat of rust on all metal fixtures. The TV had aprox. 5 working channels. The placed smelled like pot all the time. They had floor installers & painters working in the building that had materials in the main path of travel in the hallways every day. They allowed the contractors to take up most of the space eating in the breakfast room every morning when they should have been working.
The parking lot was filthy. There were dozens of cigarette butts outside every door. They did not empty the overflowing interior or exterior trash cans once in the 4 nights we stayed there.
The staff was lazy. Housekeeping marked our room as do not disturb by 8 a.m. & would not service our room for that day. He had the nerve to argue with me when i asked him if he planned on coming back to our room to replace the towels. The ran out of tissue.
Jennifer
Jennifer,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月13日
Sub par stay.
Extremely Noisy air conditioner. Rust in bathroom. Water barely warm in the shower and was brown when we first turned it on…I assume from rust. You can hear everything in the rooms beside you. It was fairly clean inside the room. Pictures are extremely misleading. Indoor pool and hot tub closed for the season??? What’s the point of that?? Breakfast was extremely limited but not the worst for what they did have. Housekeepers came and collected all the towels but didn’t give us any more. Definitely not worth the 300$ we spent for 2 nights. At the end of the day…I’d look somewhere else.
Kyrsten
Kyrsten,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Diane
Diane,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月12日
Save your money!!!!!
Walked in and the hotel smelled musty. Walking down the hall it was not vacuumed. We got to the room and it was gross. We didn’t even put our bags down. We didn’t stay. There was mold all in the bathroom.
Brittany
Brittany,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Stayed in aftermath of hurricane Helene. Considering conditions, stay was excellent.
Henry
Henry,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月7日
Poor customer service
The power was out so I couldn't check in and they only offered me $25 back on a $117 booking
Jesse
Jesse,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Very good
Mar
Mar,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Very nice and clean hotel with friendly staff!
Oksana
Oksana,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月21日
Brian
Brian,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月20日
Bathroom door would not close. Smelled like smoking in the whole building