我是否可以免費取消凱藝套房飯店的預訂並收到全額退款？

可以，凱藝套房飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

凱藝套房飯店是否有游泳池？

是的，住宿提供室內游泳池和兒童游泳池。

凱藝套房飯店是否允許攜帶寵物？

可以，歡迎寵物入住，最多共 2 隻。收取每週每隻寵物 USD40 的費用。服務性動物免費。

凱藝套房飯店是否提供停車位？

是的，住宿提供免費自助停車服務。提供露營車/巴士/卡車停車位。

凱藝套房飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：22:00。提前入住需加收相關費用，且需視供應情況而定。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。

凱藝套房飯店和附近有什麼好看好玩的？

凱藝套房飯店有室內游泳池和健身中心以及野餐區。

凱藝套房飯店附近的環境怎麼樣？

凱藝套房飯店的位置很好，只要走 10 分鐘就可以到哈伯德谷公園。

凱藝套房飯店住宿資訊、相片和旅客評語

Q: 凱藝套房飯店是否有游泳池？

是的，住宿提供室內游泳池和兒童游泳池。

8/10 非常好

2025 年 10 月 18 日

Parking adequate. The legs on the ironing board are broken in 205. Had to straddle the board between beds to use it then hang it off one bed with my bag to weight it down to use the pointed end. Staff very nice.

Mary Ann，4 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 10 月 14 日

parking was fine

Denny，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 14 日

Andre，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 13 日

Kim，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 27 日

Zach，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 8 月 24 日

Worst hotel stay yet.

We booked this hotel for our babymoon getaway on a fully prepaid, non-refundable reservation, and it was one of the worst hotel experiences we’ve ever had. From the start, the service was unacceptable. The front desk agent was never present. When we arrived, we had to call a number. He then informed us—without the slightest apology—that he had given away the Suite we had already paid for to someone else. Instead, he sent my pregnant wife and I up to a standard room. No concern, no acknowledgment, no effort to make things right. The “included breakfast” was a joke—extremely minimal and quickly ran out of food. The room itself was passable, but the bathroom was downright filthy, with spit all over the faucet. Completely unacceptable hygiene standards. When it came time to check out, the front desk agent was, once again, nowhere to be found. We eventually spotted him outside behind the pool, sitting on his phone. Since we were in a rush, we simply had to drop our keys behind the desk and leave without any assistance. Hotels.com reviews clearly do not reflect the current reality of this property. After our stay, I checked Google reviews and discovered that the service and quality have plummeted over the past several months. That aligns perfectly with our terrible experience. For a prepaid stay, this was absolutely abysmal, and I would hope a refund could be considered. No guest should be treated this way—least of all on what was supposed to be a special trip.

Chris，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 8 月 21 日

It definitely gives motel vibes.

Tony，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 15 日

Water pressure for jacuzzi tub was horrible in room 109 took over an hour to get it half full.

Tristan，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 10 日

Tom，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 9 日

Craig，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 31 日

Stephanie，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 27 日

Great value for the price!

Everything was lovely. The hotel was clean, the staff was friendly and helpful.

Jean，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 24 日

There were some rather inconvenient circumstances associated with this stay. 1) No elevator 2) back door to room access required someone to be inside to open door (no key card entry) 3) no one at front desk. Had to use a phone number to get help.

SHERRIE，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 22 日

David，4 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 21 日

Filthy and disgusting, stained room.

The hotel is just nasty. Filthy in every way possible. Beds had looked like they were never cleaned. There was hair all over the mattress sheets. The blankets and pillows were very badly stained. The pillows looked like someone blew their nose in them. The bathroom had cloths and towels that were stained and was just disgusting! Only room available in the area and I paid a lot of money for filth. Should have slept in the car!

Michael，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 18 日

David，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 16 日

The staff is very welcoming and friendly.

Adjoua Christine，7 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 16 日

Decent room for reasonable price

Overall very good room, comfy bedding, clean rooms. Breakfast was just ok but edible.

James，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 15 日

Ok for the price

It was fine for the money. The floors could have been cleaned better.

Abbie，1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 12 日

This was a horrific stay. I reserved a non smoking room and the room smelled like an actual ashtray. It was a nightmare. No one was available to provide any kind of support.

Steven，1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 9 日

Our stay was sufficient to meet our need which was to have a place to stay for one night. Our room was clean, the bed comfortable and the bathroom was clean. Breakfast was good enough to start the day, but not overly impressive. Unfortunately, walking in the front door there was the smell of oldness, not sure how you can change that without a complete remodel. Take away point: you get what you pay for.

MARILYN，1 晚浪漫之旅

Travelocity 真實旅客評語

8/10 非常好

2025 年 7 月 6 日

Nice hotel

The hotel was very nice. My only complaint was there were 2 days that breakfast was missing syrup to go along with the waffles and milk was practically empty for the child to have cereal. Staff was friendly

Kristin，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 5 日

Mark，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 3 日

Sand Otter，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 2 日

Buen servicio

Anthony，4 晚好友同遊

Expedia 真實旅客評語

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