We weren't expecting a 5 star hotel by any means, but we were at the very least hoping to feel safe. After finding multiple things in the room that were broken we knew we weren't going to be as comfortable as we hoped. However, when we discovered the lock on the door was broken, we called another nearby hotel and reserved new rooms. The lock was not only broken on our room, but on our mother's room as well. Both locks look like they had been ripped off the wall and then re attached with small screws which were also coming loose. It gave the impression that multiple times these doors have been kicked in. When I called the nearby hotel to make other arrangements, I only said that we felt unsafe and I never mentioned the hotel by name. However the front desk person asked oh you must be at the Roadway. I contacted hotel.com and requested assistance in getting a refund even though it was past the cancelation time. The hotel was contacted and agreed to issue a refund in this case. When I went to check my credit card statement, I have 2 pending charges at this time. I'll be keeping an eye on it to see if anything changes, but I highly advise against ever booking this hotel ! The town of Wahpeton itself is quite lovely and quaint. We had an amazing dinner and enjoyed the rest of our stay.