Generally:
There wasn't enough staff. Things everywhere were dirty, stained, and in poor repair. There were holes in the wall. At least one room number sign was just a piece of paper taped to the wall. The pool and pool room were dirty. There were no towels in the pool room, and when I asked for three, was given the only two available.
Our room:
The beds are SleepNumber style but the feature didn't work. The mattresses were worn out: the edges were sloped from years of people sitting on them. The sofa bed mattress support fabric was torn out of place at the foot end, so the mattress dipped at the feet. One of the closet doors was broken (didn't slide), the bathroom sink stopper didn't work, the shower caulking was mildewy, the shower curtain had a broken rod ring, the sink towel bar was broken off the wall and sitting on the countertop. The floors, walls, and furniture were scuffed, stained, dirty, damaged, but still usable. Only two bath towels in the room, and when I asked for more, was given the only one they had available.
This was definitely overpriced for this experience.