Housekeeping did not show at all on 2nd and 3nd day. Second day, we let housekeeping staff know directly that our room had not been serviced at around 3pm. Was told it would be taken care of, and it was not. Had to ask for fresh towels at front desk finally around 7pm. Same thing on day three, again told front desk and someone finally showed up around 45 minutes later.
Breakfast was below standard. Pre made waffles were not even cooked, and oatmeal was liquid. "Freshly" cut fruit was slimy.
Plusses were full.size shampoo, etc in bath., and proximity to everything Times Square. Lots of food options within walking distance. Front desk and lobby staff friendly and helpful.