Front desk ladies were super friendly and inviting which was great to experience. Room was clean but smelled strong like animals. We did need a dog friendly room but you odor was strong. Breakfast options was great.
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月14日
Just so so
TV did not have connection, pool/hot tub not working but they did advise us prior to check in, shower was awful. Just needed one night. Stayed less than 12 hours.
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Sean
Sean,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Wendell Dean
Wendell Dean,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Tina
Tina,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月17日
We choose this hotel specifically for the indoor pool. Upon arrival the pool was not working and closed for the entire stay.
The other guest were loud all night long with dogs barking early waking us up.
The bed was hard and very uncomfortable.
Tara
Tara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Andrew
Andrew,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
eric
eric,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Heather
Heather,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Heather
Heather,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Heather
Heather,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
SureStay Ellensburg, WA
The room was small but clean and comfortable. It was also quiet.
Joan
Joan,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月22日
scott
scott,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月22日
Not the worst, but not the best.
Room not clean. Shower was nasty, bathroom floor sticky. Found items left by previous guests.
People in the room above us stomped around ALL NIGHT. We could not figure out what was happening? We complained twice. After the 2nd complaint, it was better. Breakfast was MEH. Could offer scrambled eggs or bacon to make it better. Coffee was HORRIBLE.
Amy
Amy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Elias
Elias,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Lori
Lori,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月19日
Stomping kids
Not the motels fault but there was a lot of stomping going on from above us and in the hallways. Young adults outside our room window being loud on the phone and them we discovered our window was open. They moved away when we shut the window which helped a lot. Great shower head and the bed was really comfortable. Coffee was superb in the AM. Had good parking for us as we pull our flatbed trailer on hauls. Will stay again but ask for an upper room lol
Tammy
Tammy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Vance
Vance,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月17日
Very Disappointed
Went there to pick apples and soak in the hot tub apples were already picked and boxed the hot tub never happened because it was broken and drained looks like they have no interest in fixing the hot tub or there would have been water in it!!!!! PS looks like it has been broken for quite a while in all of our traveling I have never seen a hot tub down for that long. Disappointed in Surestay Hotel are you sure this is a Best Western Hotel?????
don
don,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
We were flipping the cover to lay down on one of the queen beds and there was a dead bug in the bed.
Jon
Jon,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月15日
KAREN
KAREN,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月14日
I enjoyed my first stay because I had a hardwood floor room. My last visit it had carpet. I don’t like carpet anywhere because it’s impossible to make it clean. Hopefully all the rooms will eventually be hardwood. Other than that, rooms were very, very clean and bed was comfy. Breakfast was good too
Kristen
Kristen,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月14日
Outdated, $20 early check-in fee. We were in a room next to the stairs and heard what sounded like elephants coming down the stairs until 11 pm, and then starting again at 4:30 am. The location is good, though, it is safe, the employees were friendly.